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DoubleTree by Hilton
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DoubleTree by Hilton

350 W 40th St, New York, NY 10018, USA

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DoubleTree by Hilton

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Accommodation Information

Perched on the edge of Manhattan’s electrifying Theater District, DoubleTree by Hilton New York Times Square West offers a lively and welcoming retreat just steps from the neon glow of Times Square. Boasting 612 rooms across 37 floors, this modern high-rise, which opened in 2016, combines the warm hospitality of the DoubleTree brand with a prime location near Broadway, the Jacob Javits Convention Center, and iconic landmarks like the Empire State Building. Managed by Crescent Hotels & Resorts and owned by McSam Hotel Group, the hotel greets every guest with its signature warm chocolate chip cookie, setting the tone for a stay that balances comfort, convenience, and urban excitement.

Guest Rooms: Compact Comfort with a City Vibe

The hotel’s 612 rooms are designed for efficiency and ease, catering to travelers who prioritize location and value. Ranging from 180 to 300 square feet, the accommodations are compact by New York standards but thoughtfully appointed with contemporary decor and Theater District-inspired artwork. Higher-floor rooms offer stunning vistas of the Hudson River, downtown Manhattan, or the twinkling lights of Times Square, while lower floors provide a closer connection to the city’s relentless energy. Each room features DoubleTree’s Sweet Dreams Sleep Experience beds, ensuring restful nights after days of exploration.

  • Room Options:
    • Standard King or Double Queen rooms (180-220 sq. ft.) with ergonomic workspaces and blackout curtains.
    • Deluxe Rooms (250-300 sq. ft.) with added space and enhanced views of the city or river.
    • Accessible rooms with roll-in showers and 32-inch clear entryways for mobility needs.
  • In-Room Amenities: 40-inch HDTVs with premium cable, The Coffee Bean & Tea Leaf coffee makers, Crabtree & Evelyn bath products, and large windows that open for fresh air.
  • Hilton Honors Perks: Members booking directly receive free Wi-Fi, exclusive discounts, and the option to use points for stays or upgrades to premium floors.

While some guests note the rooms’ smaller size, reviews on Tripadvisor (3/5 rating) and Booking.com (7.8/10) consistently praise their cleanliness, comfortable bedding, and the convenience of the 24-hour Made Market Pantry for snacks, salads, and beverages. The hotel’s pet-friendly policy (pets under 60 pounds, $50 non-refundable fee) adds appeal for travelers with furry companions.

Meeting and Event Spaces: Flexible and Functional

DoubleTree by Hilton New York Times Square West offers 1,000 square feet of meeting and event space, making it a practical choice for small to mid-sized gatherings. The hotel’s three versatile function rooms, equipped with state-of-the-art audiovisual equipment and a modern sound system, can accommodate up to 75 guests in various configurations. As part of Hilton’s CleanStay program, the hotel provides enhanced cleaning protocols and, when requested, additional space at no cost to ensure social distancing. The rooftop High Bar & Lounge, with its panoramic views of the Empire State Building and Statue of Liberty, can also be reserved for private events, offering a memorable setting for receptions or social gatherings.

  • Event Space Breakdown:
    • Meeting Room 1: 400 sq. ft., ideal for board meetings or workshops for up to 30 guests in a theater setup.
    • Meeting Room 2: 350 sq. ft., suitable for breakout sessions or intimate dinners for 20-25 attendees.
    • Meeting Room 3: 250 sq. ft., perfect for small presentations or interviews with capacity for 15 guests.
    • High Bar & Lounge: 1,200 sq. ft. rooftop terrace for up to 100 guests, available for exclusive hire with customizable catering.
  • Event Services: On-site coordinators, high-speed Wi-Fi, and flexible catering menus featuring American and international cuisine.
  • Technology: LCD projectors, wireless microphones, and teleconferencing capabilities for seamless hybrid meetings.

The hotel’s 24-hour business center, equipped with computers, printers, and complimentary printing for Hilton Honors members, supports professionals on the go. While the event spaces are smaller compared to larger convention hotels, their modern design and strategic location make them a compelling choice for corporate retreats, wedding receptions, or celebratory events.

Dining: From Rooftop Views to All-Day Comfort

Dining at DoubleTree by Hilton New York Times Square West is a highlight, with two distinct venues that cater to different moods. Tranzit Restaurant & Bar, located on the lobby level, serves American comfort food with a contemporary twist, offering indoor seating, an outdoor garden, and atrium areas. Open for breakfast, lunch, and dinner, it features a budget-friendly breakfast buffet ($18 per person, inclusive of taxes) and dishes like smoked brisket sliders and truffle mac and cheese. The High Bar & Lounge, a rooftop gem, delivers 360-degree city views alongside craft cocktails, local beers, and small plates like crispy calamari or charcuterie boards.

  • Dining Highlights:
    • Tranzit: Known for its lively atmosphere and seasonal menu, with entrees ranging from $15-$30.
    • High Bar & Lounge: Signature drinks like the Manhattan Mule ($18) and live music on select evenings, rated highly by guests on Yelp.
    • Room Service: Available for in-room dining, with a focus on quick, satisfying options.

The rooftop bar’s stunning views and relaxed vibe make it a favorite among guests and locals, though some Tripadvisor reviews note that it can get crowded in the evenings. The hotel’s commitment to sustainability, including the elimination of plastic straws and stirrers since 2019, enhances the dining experience for eco-conscious travelers.

Amenities and Unique Features

The hotel offers a range of amenities designed to elevate the guest experience. A 24-hour fitness center, equipped with cardio machines, free weights, and enhanced cleaning protocols, caters to those maintaining their workout routines. Valet parking ($75-$85 per day, no in/out privileges) is available, though the hotel’s proximity to the Port Authority Bus Terminal and multiple subway lines makes public transit a breeze. The property participates in Hilton Honors, offering members benefits like digital check-in via the Hilton app and points for free nights or exclusive experiences.

  • Additional Offerings:
    • Location Advantage: Within a 15-minute walk of Times Square, Broadway theaters, Hudson Yards, and the Empire State Building.
    • Sustainability Efforts: Hilton’s commitment to reducing waste by 50% by 2030 includes full-size bath amenity dispensers and recycling programs.
    • Accessibility: Fully accessible public areas, guest rooms, and meeting spaces, with elevators and routes meeting ADA standards.

A Modern Addition to Manhattan

Since its opening in 2016, DoubleTree by Hilton New York Times Square West has carved out a niche as a value-driven yet stylish option in a city known for sky-high prices. Its location, just 0.9 miles from Times Square and a 10-minute walk from the Jacob Javits Convention Center, makes it a top pick for convention attendees and theatergoers alike. Guest feedback highlights the friendly staff, with individuals like Dominique and Carlos earning praise on Tripadvisor for their warmth and attentiveness. However, some reviews mention long elevator wait times during peak hours and occasional noise from the bustling Hell’s Kitchen neighborhood.

The hotel’s 4-star rating reflects its balance of affordability and quality, with nightly rates often lower than competitors like the Hilton Times Square or Westin New York. Its commitment to Hilton’s CleanStay program, including room seals, high-touch area disinfection, and guest-accessible sanitizing wipes, ensures peace of mind for health-conscious travelers. For those seeking a central base with modern comforts and a touch of New York flair, DoubleTree by Hilton New York Times Square West delivers an experience that’s as inviting as its signature cookie.

 

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