Universal’s Hard Rock

Universal’s Hard Rock Hotel® is a dynamic and music-inspired retreat located at the heart of Universal Orlando. This hotel offers guests exclusive benefits, luxurious amenities, and a rock-and-roll atmosphere that makes for an unforgettable stay.

Exclusive Benefits

• Free Universal Express Unlimited: Skip the regular lines at Universal Studios Florida and Universal’s Islands of Adventure with valid park admission.
• Early Park Admission: Gain early access to The Wizarding World of Harry Potter™ and Universal’s Volcano Bay™ one hour before the parks open (valid theme park admission required).
• Complimentary shuttle service: Includes water taxi, shuttle buses, and walking paths around the resort, providing easy access to Universal Studios, Islands of Adventure, and Universal CityWalk.

Room Features

• Free WiFi
• Flat-screen TV with cable channels
• iPod docking station
• Rock music-themed decor
• Tea and coffee making facilities
• Mini bar and refrigerator
• In-room safe
• Individually adjustable air conditioning and heating
• Ironing board and hair dryer
• Balcony available in select rooms

Dining and Refreshments

• Palm Restaurant: Enjoy American cuisine for dinner in an upscale setting.
• Velvet Bar: Offers a full bar with appetizers in a chic, rock-inspired atmosphere.
• Poolside Bar: Refresh with drinks and snacks by the pool.
• Snack bar for quick bites on the go
• Room service available 24 hours

Recreation and Leisure

• 12,000-square-foot outdoor pool: Features underwater music and poolside cabanas (surcharge).
• Hot tub and spa for relaxation
• Sauna and spa services available
• Beach volleyball court on-site
• Game center and playground for entertainment
• Garden area for a peaceful retreat
• Kids’ club with various activities
• Golf lessons and nearby golfing options

Business and Event Facilities

• Conference center with 5,995 square feet of space
• Meeting rooms equipped with modern amenities
• Concierge services for event planning
• Assistive listening devices and Braille-friendly features
• Free WiFi throughout the hotel
• Express check-in and check-out services

Guest Services and Amenities

• 24-hour front desk and concierge services
• Multilingual staff for international guests
• Currency exchange facilities and ATM machine
• Valet laundry and dry cleaning services
• Babysitting services (surcharge)
• Pet-friendly accommodations with food and water bowls
• Paid parking and valet services
• Contactless check-in and check-out options
• Social distancing measures and individually-wrapped food options
• Gift shop on-site for souvenirs and essentials
• Free newspaper available daily
• Safe deposit box at the front desk
• Airport shuttle service (surcharge)
• Car rental services available

Accessibility Features

• Wheelchair-accessible rooms and public areas
• Assistive listening devices and visual alarms in hallways
• Pool hoist and wheelchair-accessible pool area
• Well-lit, stair-free paths to the entrance
• Wheelchair-accessible fitness center, restaurant, and parking
• Braille-friendly amenities
• Elevator access with wide doors
• Complimentary shuttle buses equipped for wheelchair access

Nearby Attractions

• Universal Orlando Resort (central location within the resort)
• Universal CityWalk (5-minute walk or accessible by water taxi)
• Orlando International Premium Outlets and golf courses nearby

Universal’s Hard Rock Hotel® blends luxury with the energetic spirit of rock and roll, offering guests a unique and immersive experience at the heart of Universal Orlando. Whether you’re here for the exclusive theme park benefits, the stylish accommodations, or the vibrant atmosphere, this hotel ensures a memorable stay for all its guests.