Hotel UMass
About Hotel UMass
At Hotel UMass, exceptional service and top-notch amenities create a memorable experience for guests.Complimentary internet access is available in the hotel to ensure you stay connected during your visit.Discover the wonders of Amherst (MA) with ease by utilizing the services provided by taxi and car hire. For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes.At the hotel, their ticket service can even assist you in booking tickets and securing reservations for leisure activities and adventures.Chilly nights become more delightful than balmy ones, as you snuggle near the hotel's inviting hearth. At the hotel, utilize the convenient laundry service to maintain your preferred travel attire fresh, allowing you to pack lighter.Desire to unwind? Make the most of your visit at Hotel UMass with accessible amenities such as daily housekeeping.Additionally, you can obtain minor travel essentials and miscellaneous items at the convenience stores without departing from the Hotel UMass. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber.A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience.A few chosen rooms are equipped with daily newspaper and cable TV to ensure guest amusement. In certain rooms, the hotel offers visitors access to a refrigerator, bottled water and a coffee or tea maker. Hotel UMass offers a hair dryer, toiletries and towels in the restrooms of specific accommodations. At Hotel UMass, each day commences with a scrumptious breakfast offered at no additional cost. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers.At Hotel UMass, affordable refreshments are available 24/7 through the convenient vending machines on-site. At Hotel UMass, guests can take pleasure in the delightful recreational amenities provided for their entertainment.At Hotel UMass, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool.At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Pool
- Spa / sauna
- Pet friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
- EV charging
Reviews
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Great place to stay!
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The Manager was exceptionally kind and helpful to me September 4, 2026. Commendable!
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Always clean and pleasant. Easy parking. Great cookies!
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Everything was great except for the loud neighbors who spoke late at night.
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I liked the breakfast was able to enjoy on Saturday but since it only started at 7 missed it because we had a early flight out on Sunday morning
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Being right on campus was very convenient
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Great spot on campus, east, clean, would stay there again
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Front desk staff wasn’t particularly helpful or accommodating
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The fooods esp fruıts are so delicioud
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No better location for campus. Clean, pretty comfortable. Breakfast ok, although mostly various forms of bread. Some furniture a bit worn. Overall worthwhile.
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Clean room, but breakfast is not good
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It’s a complicated property to arrive to because signs are not prominently displayed on the road. You need to park in the lot underground and walk through the passway. But once you arrive it’s a nice hotel with everything you need. Free continental breakfast and a couple of restaurants walking distance.
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Excellent stay, top notch!
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Parking was super easy with a connected garage - great being right in the center of campus (with an EV charger that lets you charge overnight!).
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The room was clean, the room was very cold and we couldn’t stop the air conditioner. The bathroom was tiny and difficult to get in the shower.
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Great hotel at a very reasonable price. Room was clean and well appointed. Staff were friendly and helpful. The breakfast was pretty good, a few more nutritious options would be nice, but we really appreciated the gluten free breads and non dairy milk options. We LOVED the recycling, compost and compostable dishes. Better directions to the hotel and where to park would be helpful (that could be an Expedia issue). A bit annoying to pay for parking after paying for the room, but otherwise a great hotel!
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Stayed there just before move in day as our son goes the other college in town, so it wasn't crowded or noisy. It's worth knowing that the hotel lobby is on the 3rd floor and the floors above are hotel rooms. The floors below are for the students. Walls seem thin as it was easy to overhear conversation in the nearby rooms.
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Parking was conveniently under the hotel and our meeting with the University representative was on the first floor of the hotel.
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I enjoyed staying at Hotel UMass. The rooms were clean, staff was friendly and provided excellent service, and the location was great. I would stay there again.
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Excellent