Hyatt Place Buffalo/Amherst

great pleace to stay with kids!!!

Room was very clean staff very responsive and friendly and full Breakfast was quite good and

Room was very clean with comfortable bed. Staff were so friendly and polite. The breakfast was very good- changed up a bit every day. We enjoyed our stay very much.

Good

Staff always treat you with kindness and a smile

Great!

A place we call home when we come to Buffalo this is my 4 time staying with the Hyatt place Amherst super clean friendly and great breakfast

Clean and well maintained property. Breakfast was ok Not many vegetarian dishes Need more vegetarian dishes in hot conditions

Always a great stay at this hotel while visiting family in the area. Breakfast is a plus and there’s always a great selection. Will always choose this hotel when I’m in town,

Property did not offer a shuttle to the airport. Bartender was eager but inexperienced.

This is the first hotel I stayed at and had zero issues with cleanliness. The place was immaculate. The staff was extremely helpful, kind and courteous. Loved loved my staff. I would recommend this place 1000%!

Facility,staff and breakfast all great!

Great stay!

Family friendly and clean

The mattresses are not made for people with back problems.we had to cut our stay short, I had to sleep on the couch which exacerbated my leg circulation issues

Very friendly & helpful staff. Will definitely be back!! Very clean as well.

Todo muy limpio y tranquilo me atendió una chica muy amable. Cada vez que vaya a buffalo sin duda iré a este hotel. Gracias

Location

The overall experience was good. Room was clean and the breakfast bar was average. We checked in after 7PM and the kitchen had closed down due to wedding preparations for the following day. We settled for an apple and banana at the fruit basket. The only thing that should be brought to the attention of management is the hotel information on the TV. It stated there was shuttle service to/from the Buffalo Airport. A week after our stay we found ourselves back in Buffalo due to an airline maintenance issue and that we needed to stay overnight in Buffalo. We contacted the Hyatt Amherst and they stated they no longer provide shuttle service and had discontinued the service over a year ago. I informed the person that management should update their TV infomercial.

Being a Hyatt I was expecting more I guess. Some staff great others ok. Breakfast was good not great . Room had. A dirty rag in the bathroom. I did tell staff cause it looked like dye on a wash cloth. I didn’t want to be charged for that. All they said was you won’t. Did t want to check anything in the bathroom.