Holiday Inn Express Anderson by IHG

Property was undergoing serious renovations and didn't let guest know. Stayed during parents weekend and won't choose that location again. Staff didn't want to refund or assist at all even though the hotel was not in shape to take guest. Had to walk through the construction area on the first floor just to get to the elevator and rooms. Constant paint smells all day and night. Awful experience.

Clean property currently under renovations. Breakfast was good and coffee was available 24hrs.

Currently under construction. Tv wasn’t working

Breakfast was fine - hot and well attended There was no phone, no coffee machine, no ice bucket in the room. Several lamps did not work. Requested wake up notification did not occur.

Exceptional

I'm sure that the rest of the property will also eventually....I would definitely not booked that location, had I been informed...Please let customers know if you renovating next time visitors book

The hotel is being renovated and we were not informed. Elevator was inoperable, we had to step over equipment and cardboard to get to our rooms and there were no phones in the rooms to call for service or to ask for help. We felt unsafe and lied to

It was great experience! JOEY at the desk was the best hotel mgr. we ever met!!! He was friendly,helpful,punctual,congeail! We couldnt ask for anymore!!!

Property was under major renovation when we arrived and probably should have been closed to guests. Our toilet would not flush so they moved us to the only remaining useable room. That room smelled so musty we were forced to leave and go seek accommodations elsewhere. The gentleman at the front desk was very empathetic and polite, but I can’t recommend this location.

Exceptional

Room was clean.

Rooms were super clean and the price is unbeatable. Nothing

We stayed in a room that has been remodeled and it was very nice. The bed was extremely comfortable.

Very good

only issue we had was the moisture, our room and bedding felt like a camping trip and the dew sets in at night making your blankets moist. Everything was moist and no amount of air conditioning helped , unfortunately all night we woke up the moment the air shut off as the room became steamy quickly. I think this had a lot to do with the renovations and amount of drywall work being done.

Very clean and organized

They were remodeling on my floor and lots of noise and workers..I felt like I should have been told in advance or discounted. Elevator was constantly not working.

The room was clean and comfortable with great AC. The hotel staff was very pleasant and helpful. I would definitely stay there again.

Joey at the front desk was amazing more hotels need staff like that gentleman. The beds were soft. I would stay there again after renovations.

location under renovation, hallway of the floor they put me on was a total mess. Floor should have been closed.