Daxton Hotel Birmingham, Curio Collection by Hilton

C

What a lovely hotel this was. The rooms are elegant, clean and cozy. The entire property is just inviting and welcoming. I really enjoyed staying at this hotel and I travel regularly for work and it was definitely one of the nicest hotels I’ve stayed at for work.

Housekeeping is horrible. Barely touched the room. Asked to do something about it, not only didn't do it, the next day they had no towels and left no towels.

Food

Front desk staff was great. Also the valet staff. Very helpful. Roof refrigerator wasn’t working properly. Kept things maybe 45 - 50 degrees. Even though setting was around 35.

Great special request fulfillment!

Clean Nothing

The only negative was how loud the sound of the air conditioning was, seemed like the condenser unit was right above our room.

Superb

The Daxton is a beautifully elegant hotel. From the wonderful art pieces to the trendy bar it all works. The room is very clean and modern with extra touches including a nespresso machine. Centrally located in a very walkable Birmingham with restaurants and stores only minutes away.

Very clean! Awesome staff!! Shuttle Driver Andre was amazing and Nix at the front desk was a pleasure to work with! Will visit again!

The location is great. The valet team walked away from my car-door open, car running. When I commented on this I was told, “It’s Birmingham, it’s fine.” While I can appreciate the comfort of Birmingham feeling safe, leaving someone’s vehicle running with the key in and door open is not appropriate. The service in the restaurant was awful. Brought out wrong food. Didn’t bring beverages. Brought out wrong food again. Was never asked how our food was when we finally got it and very, very slow and the restaurant was not busy. For the price point service should be better.

Exceptional

Gorgeous room, however we had specifically requested the room with the kitchenette…room does not come with any plates, cutlery, cookware etc. Had to request it twice from the concierge and we had a rusty and greasy pan delivered to us from the kitchen. We didn’t end up using the kitchenette at all because we thought that was quite gross and what we were paying for the hotel it just didn’t add up. Second, having a blow dryer without a diffuser and a budget hairdryer at that …again for such an expensive hotel was really disappointing. HOWEVER despite all of this, the staff and room itself was very nice and clean. They also had a guest snack and beverage bar on each of the floors which was provided for free. I think The Daxton would benefit from paying attention to the little things to make the guest experience that much better. PS we loved the bikes!

Location Outlet and usb outlets on either side of the bed did not work . Thermostat stayed at 72 even tho we set it at 67. The gym floor was extremely slippery so whatever they are using to clean it, was not the appropriate cleaner for that floor (we heard others comment about the floor as well ) the women’s restroom near the gym was full of bugs that were coming from the drain (they were on the walls , toilet, mirror and in the sink . Definitely not a 655.00 a night facility !

Fantastic property. I’ve stayed over five times.

Whenever in Birmingham area, we always stay here, great ambiance, staff and lobby bar

Superb

Chatgpt recommends it for me with a couple of other hotels The rooms were unexpectedly very dirty.

Great area