Holiday Inn Express & Suites Brookshire - Katy Freeway by IHG

Great!

For the price it’s a decent stay. Our bathroom door was very difficult to shut because it dragged the floor badly and the toilet paper holder was broken. Everything else was fine.

Great stay just needs better tasting pancakes

The men that cleaned my room he opened the gym for us.Which was very thoughtful and caring. The beds was comfy. The cable signal was okay. The wifi didn’t work so my kids can play the game. Breakfast was okay.Which they have more healthier options. Overall the stay was okay.Not sure if I will book again.The men that helped us when we first checked in.He said that he was the audit manager something in that sort.He was great and deserve a raise.He did a-lot that wasn’t in his job description.He made my stay.The housekeeping lady was friendly.

It is going through renovations, and looking great, but this was general housekeeping issues. The welcome was very friendly,helpful and kind.

We extended our stay another night and slept well. The housekeeping was wonderful, everything was spotless, thank you! The beds were very comfortable too. The road noise was not the best, wish you had sound proof windows, since being beside highway. The price was affordable and we will be back! Highway noise

Hotel lay out is very good. Eating area was a little dirty. Elevator was pretty slow. But overall good experience. Room was comfortable

Very spacious and comfy bed!

We enjoyed our stay and would stay again.

Convenient location. Very unfriendly staff, didn’t greet me the night I checked in. The man literally just slid the paper onto the desk for me to sign and gave me room keys, no acknowledgment. Rooms are subpar, air conditioner leaks water onto the floor. Bathtub still had hair in it.

I love that everything in the room was so clean The only thing that was not ok is that my microwave did not work

I enjoyed my stay. I was traveling for work, so it was accommodating. The staff were very pleasant and hospitable. Rooms may have been a lil dated (for the chain)… yet still comfortable.

Very clean, good breakfast and friendly staff!

Room was fine, but the property is a little tired. Ran out of milk both mornings at breakfast. The one stationary bike in the fitness room was missing a pedal. Only one elevator was working. Carpet by the elevator needed vacuuming the two days we were there.

Coffee machine was good. Location was awful.

Staff was helpful

All great

Heating did not operate properly. Changed rooms to find similar issue