Country Inn & Suites by Radisson, Byram/Jackson South, MS

Understaffed. Staff could not answer questions/provide assistance. Maintenance unavailable. Broken elevator. Subpar/not refreshed breakfast. Just bad. Dissappointing after an excellent stay at the Raddison Country in Albany, NY.

The rooms where nice Not enough towels, elevator was not working and the breakfast was a nooo goooo. Awful

I stay in hotels several times a month. This hotel is an embarrassment to the Country Inn & Suites brand. I encountered two front desk associates at check-in and at check-out. They were both extremely rude, not even close to pleasant, made me feel like an inconvenience both times, had a scowl on their face, and were totally transactional. Nothing to greet the customer or mention breakfast or other amenities such as Wifi. They also charged a $100 deposit when the large sign on the check-in counter clearly stated the maximum deposit was $75. I questioned that and was told that the sign must be outdated. That, on top of everything else, didn't instill much confidence in me. The room was icky: used toilet paper rolls, missing linens electrical wiring dangling from the wall. Stay away!

The whole place was nice and clean! The staff was polite and very welcoming.

The room was clean but we didn't have but one washcloth and the regular towels.

No towels in room and they had no clean ones to give except hand towels I was not happy I had stayed several times before with no issues but seems to be going downhill

Decent place and served it's purpose, just not spectacular.

**Indoor Pool is not heated . COLD for kids to swim in. Room A/C units hit or miss. Breakfast Buffet was good though. However; ran out of certain food items before closing of breakfast room .

It was 10/10. Definitely coming here again. There is a $100 security fee though

First impression of our room was it smelt like mildew and urine. The free wifi did not work and our remote to our TV did not work. We was able to get that looked into until the next day when we were to check out. We had 4 guess with us and there was only 1 town in the room. When we asked for more they said they only could find 2 towels and 2 rags for us. The microwave in our room was rusted out in the inside. We found a bobbie pen and hair bow in our room. The hallways smelt like cannabis and the indoor pool was awful. The chlorine in the pool was so strong you could probably get high of or the smell. Would not stay again and would not recommend.

The hotel was very comfortable and the staff were very friendly. They make you pay a $100 deposit for incidentals which I wish were better explained during booking. They did refund/reverse the hold pretty fast after checkout. Only downside was the breakfast/coffee area consistently dirty and not enough hot food for guests during the 7 am - 10 am breakfast. Aside from that, it was a descent stay. The breakfast was minimal and the area was not regularly cleaned. Trash was overflowing. They ran out of breakfast the first day and the second day no scrambled eggs. I would suggest having adequate supply of food toast the entire time for breakfast and ensure there is an attendant that cleans and wipes up regularly. The pool was cold and not heated, lots of chlorine. Rooms were clean and comfy.

My husband and I are both disabled and no one told us that the elevator did not work. Thank God we was on the 2nd floor because we barely made it and was exhausted. The icemaker on our floor didn’t work, we were told that we had to go to the 3rd floor if we wanted ice. The telephone in my room did not work I had to call someone from my cell phone and asked them to call the front desk to report the problem.

It was clean and close to everything we needed

Everything prefect spot

Nice for families.

Broken elevator..dirty..missing basically everything..microwave was non operational.. Breakfast was missing everything even napkins.. lobby coffee was cold..lobby cookies are old are hard.. soaps and such are big EMPTY bottles.. it's really ghetto.. worst country inn I've ever seen.. paid way too much.. just go stay at a $40 hotel for a similar experience.. rather sleep in my vehicle at a random parking lot..

Good location My stay was on the 3rd floor. Elevator didn’t work. Stains on everything. Breakfast was not that great.

Good

Breakfast was limited and elevator didn't work