Hampton Inn Chicago-Carol Stream

Excellent

Exceptional

We was charged $157 dollars, through Expedia, at the hotel the price for the same room was $118 dollars. On the top of this I got charged another $ 25 dollars for "who knows what " at a later date ,and no explanation.

Have stayed at this Hampton Inn before, but not since the remodel. We were impressed with our room and the breakfast eating area.

• The hotel was overall fine and clean. • Our room was quite spacious with a large window (unfortunately, it did not open). • We received one complimentary bottle of water per person. • There was a decently sized parking lot available. • Breakfast was standard with no vegetables, but it offered waffles, eggs, apples, and bananas. • Coffee was available in the room, but unfortunately, our selection only included decaf options. • The air conditioning unit was quite noisy and seemed like it had not been cleaned in a long time.

Only service the room every other day, which we were unaware of at check-in. The problem with this is that there are no towel bars so you can hang your towels to use the next day. There were only three bath towels provided for the two people staying in the room, so you would need to reuse your towels.

Exceptional stay with my family. The kids loved the pool while we enjoyed the peace and comfort of the rooms. The staff was extremely friendly and went so far as to make sure we had a great time.

For your next stay.

Renovations looks great and rooms are large and comfy! The beds are very comfortable and temperature is nice and cool for great sleep! Staff are professional and always willing to be helpful if needed. They reach out in a text to check up on their customer and to see if there is anything they may need to make their stay better. Prices do go up if you don’t make reservations earlier and not wait till the last minute. Great place to stay!

We were greeted by a very helpful young man who was very easy to understand. Our room was super clean with clean towels and sheets the second day. Bed was ultra comfortable. Overall, great experience.

Overall good. Room was stinky like they need to clean their carpets & they never straightened our room or replaced towels like they said for our 2nd day. Overall - a good stay for the price.

Clean rooms, great breakfast!!!

Clean room, air conditioning was efficient, breakfast was good and staff was frriendly!! Very pleasant two night stay.

Everything was nice at this location

Helpful staff (lent us a spare phone cable for use during our stay). Breakfast was just average. Everybody A/C worked well though.

Room was old and peeling drywall. Probably mold, as it smells.

Breakfast was not what was expected. The waffle makers were down and the eggs were not very good. Overall the room and space were clean .

Good breakfast.

Staff are welcoming and helpful. Room was clean and a comfortable bed. We like the tv with a power off button if we fall asleep. Exercise room, pool and breakfast were outstanding. Many options to keep it healthy. We didn’t use laundry services but a nice option too. We have family in the area and we get the most value from your property. We will be back! Great team of people.

Clean room, amazing staff, exceptional breakfast and great air conditioning. 10/10