Home2 Suites by Hilton Chantilly Dulles Airport

The whole property was clean and inviting. The staff was friendly and willing to accommodate requests. Breakfast had an excellent offering and rotated menu items as well as keeping the staples.

Service is good clean

There was no shampoo which of course I did not know until I showered. This is a pet peeve of mine when staff don’t check the bottles in bathroom when cleaning. Then there’s nothing you can do mid-shower. There was a huge dump site for garbage right outside our window. I don’t know why it was there but it was horrible smelly with flies that followed you to your room if you were using the side entrance. The pool was also closed for maintenance. I booked the place because it had a room. No warning from the hotel pre-arrival. Their solution was passes to what seemed like a Y down the street which you would have to drive to. Overall I don’t think it’s maintained well. And I overpaid for what we got especially with no pool.

Clean. Loud location

Exceptional

Definitely overpriced for the quality of the rooms

Our stay at this hotel was amazing

Unfortunately not a great experience with the hotel iron. Used the iron and it had something on it the stained a brand new shirt. Brought the iron to the desk and told them about the situation and not too helpful. Likely won’t stay again. The breakfast was pretty good though.

Very good

Superb

Nice excellent location

Needed to load an app enter card personal details and phone number just to use the washer. Not acceptable The app then wanted a minimum payment of $10 for a $3.50 wash. Absolutely disgusting

Excellent customer service

Disappointing

The room was nice and very clean. The area felt safe, and Chick-fil-A was right next door. The staff was extremely friendly. We really loved the coffee bar. It was a very good stay.

Good location The pool, laundry facilities and gym were closed the entire week we were there. I was not notified until check-in. I booked the hotel mainly because of those amenities. Not happy about that!

The pool, laundry facilities and gym were closed the entire week we were there. I was not notified until check-in. I booked the hotel mainly because of those amenities. Not happy about that!

Room was clean and staff was nice and courteous Although the advertisement says 24/7 airport shuttle, there was none available Did not had breakfast as we had to leave early before breakfast opened

The property was well located in Chantilly but as usual in the US, you need to rent a car for locomotion or use Uber. The breakfast was good and the staff absolutely lovely. We had a room with 2 single beds, a microwave , fridge, washing machine and utensils which could be used. It was a spacious room. Beds were comfortable. 1. We were 3 adults traveling together so I booked a room with 2 single beds and 1 sofa bed. When I arrived, I was informed that there were only 4 rooms with such features and they were all occupied. No solution was offered so 2 travelers needed to share a bed. 2. The rooms are cleaned once every 2 days, so garbage can accumulate. In our case we checked in on Monday night and checked out on Saturday. Our room was cleaned ( including change of towels) only once on Wednesday,

Breakfast was very poor - few options with plastic plates - was expecting something good