WoodSpring Suites Chesapeake - Norfolk South

Place was disgusting, smelled of pot and urine

This has been by far the worst experience I’ve ever experienced at a hotel. When I arrived, I immediately thought I was in the wrong room. It was filthy smelt like cigarettes and had hair all over the place. I went down to the front desk and was then informed that the cleaners refused to show up for work that day and there was no other room to put me in besides the smoke room, which had a broken smoke alarm by the way. Mind you, I booked a one bed smokeless room and that is not what I received I debated long and hard to sleep in my car but of course there is a non-refundable policy they make you sign so thankfully I had an air mattress because there was no way I was sleeping in that bed.

Wants everyone who goes on the room to have a id and theyvwant to photo copy it

Looked better in the photos

X

We stayed 2 nights at either end of a week at NC beaches. The location proximity to airport was a plus, but would not recommend this place at all. 2 police cars responding to disturbances at "hotel" on each of our nights, wet clammy floors, ridiculously poor paint jobs, missing door handle in bathroom, etc....... pretty awful

Very nasty an

I booked a room it's smelled terrible did not stay trying to get my money back as we speak.. do not pay up front!!!

The room was clean and the place was very nice. Staff were very friendly.

The hotel was terrible. The desk clerk took my drivers license and said we should look at the room since the newer rooms we were not available. If not satisfactory, we could not check in and not be charged. The floor was very dirty and the refrigerator was covered with dirt or some kind of stain. It was disgusting and we told the clerk that we did not want the room. She said we would get a full refund as she said when she took my drivers license. I will never stay at a room at this hotel ever again.

This property is horrendous. I stayed as a last minute option, but will recommend no one ever stay here. The property is disgustingly filthy and smells of cigarette smoke everywhere. The rooms are in desperate need of repair and it seems as the property managers have no desire to make this a priority.

All good

Thanks

This place is nothing like it’s described on the website, I stayed here as the price was in the middle as far as budget was concerned, but it is definitely overpriced for what we got, the room was not very clean, there were items left from the person before me, the bathroom appeared to have mold on the ceiling in the shower and the bed wasn’t very comfortable, I would have left if I felt I could have gotten a refund, I only stayed here as it was close to where I needed to be for a concert, but I will never stay here again and definitely not recommend it to anyone else. Lesson learned.

Trying hard to think what I liked. The bed was not uncomfortable and I THINK the sheets were clean. I slept reasonably well, considering everything. And there was a restroom in the hall that I could use - sometimes after a 10 minute wait - which helped to make the broken toilet in our room bearable.

Secondly, there were only 2 pillows in my room, big enough for children, not adults.. The thing that made it an overall poor stay, was the mold in the bathroom.. Ceiling to floor in the bathroom. I will not be returning.

I left early because room had bugs and I need my money back

Staff were helpful and very nice. Room condition however was not good by any standard. I can’t recommend this place to anyone in its current state. You will have bugs in the room, strong smells, stains on the walls, and toiletries are an extra charge.

The hotel is dated and they have smoking options so you can smell that clearly which is a turn off for a non smoker like me. However, the staff are so kind and attentive. Joan and Wanda were super helpful courteous and helpful. It is a decent place to stay for affordability.

Interesting arrival process. They make you go "check out" the room first then come back down to sign paperwork. Which was a first for us arriving to a hotel. Well, upon inspection of the room - which was not cleaned the best....we found bed bug larva under the sheets. So we decided to leave and go to a different hotel. The staff was understanding but it seemed like they were use to that happening...given the the process of looking at the room first then sign paperwork. I would not recommend this hotel.