Hampton Inn & Suites Chino Hills

Everything was great from early check in to late check out. Lots of staff, decent breakfast, clean all around, plenty of parking, and excellent location in Chino Hills!

It was good

Everything was pretty good,they need to care of the pool and jacuzzi a little better. The jacuzzi was very dirty.

One of our favorite places to stay when we’re visiting family. Always a pleasant stay. Welcoming and aim to please attitude.

Everything was good until I stepped on a piece of broken glass in the carpet in our room and my foot started to bleed. Need to do a better job of housekeeping. I informed the front desk and they said they would bring it to the attention of housekeeping.

Good

💯

The best stay ever

We really enjoyed our stay

Breakfast was good. Hotel was clean and I felt safe! Bathtub in my room needs to be resurfaced.

Very attentive and friendly staff.

Great place to stay. You pay a little bit more but you get a safe place great for families.

I always stay at the Hampton Inn when I visit family & friends. The staff is very helpful and always accommodating. Great location for restaurants, shopping & freeway access.

The staff reached out to check on us during the stay multiple times, which was nice. Our room did need a little fixing, but wasn't a big enough of a problem to request a room change or need them to come in. The bedside light kept flickering, but we didn't need to use it as there are plenty of light options and I prefer natural lighting anyway. The water didn't fully pull up into the shower head, since most of it was still coming out of the spout, but there was enough pressure to still take a shower. The fitted sheet they put on was too small for the king bed, since it kept popping off when I woke up. We just fixed it and everything was fine. The room was nice and clean, so the things we noticed didn't bother us enough to have them come and fix it during our stay. We let them know upon checkout what we saw, so the next guest could

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Front desk manager was apologetic and moved me rooms.

Breakfast was very good. Coffee in the lobby was the best ever Plugs in my room didn’t all work and the clock was so old the plugs didn’t work in that either. Need to have usb plugs or more up to date. Bath towels could have been bigger and softer otherwise my stay was perfect

Check in was easy. Breakfast was great! It was very quiet and clean.

They didn't really care about my request. I asked for 2 hours late check and they refused and said only one hour and any thing more than one hour they'll charge an extra day. And although I'm a hilton owner they still refused to give me that extra hour.