Courtyard by Marriott Salt Lake City Cottonwood

bed was amazing, staff was lovely. we had to pay for parking which is ridiculous. utterly ridiculous. It did not say this in a prominent place in booking. I would not have booked there had I known. rip off. Also, not continental breakfast, also nuts. would have picked a different place had I known either of these things.

Good

Location was fantastic! Having to pay for parking is off putting. And that could definitely be a factor next time in choosing a different hotel.

It was very clean, and well kept.

Didn't have it you would have charged me extra should be free for what I paid for the room you charged extra for parking that should be free also I probably won't stay there again Extra charge for parking and breakfast

Clean Friendly stuff

The room and everything was extremely clean, my only complaint I have is the first person that checked us in was not friendly and when I asked about the area their only answer was I don’t know, she made no effort. Other than that the rest of the staff and everything about the property was excellent. I would stay here again.

I stay in this area a lot to visit family and this is the first time I've stayed here. I definitely prefer the free breakfast and rooms at the Fairfield on Highland Drive. It's usually a lot cheaper too. The windows on my room at the Courtyard were filthy. I could barely see the city. The beds and pillows are not as comfortable either. And I also find the front desk a lot more personable.

Exceptional

clean, great location, nice pool/hot tub; they charge for parking which kind of sucks

Clean property it will make a big difference

The bed was very comfortable the room was clean. The power was out all morning with no communication from the property and we missed breakfast- also they authorized 300 on our card even though we had already paid. Still holding the funds 2 days later.

Exceptional

Was close to where my meeting was held very clean room and friendly staff during check in and check out Extra cost for parking but understandable as it is a shared underground parking facility

Check in is at 3pm and the room that was reserved two queens was not ready. Was informed to either wait 1 hour and half or they could give me a room for the hearing impaired. I informed the agent why would I take a room from someone who would actually needed and they informed no worries we have plenty of them available. Shortly after the discussion the agent informed me that the room that was reserved was ready.

Exceptional

Good

Very clean hotel in a beautiful area! We’ll stay there again

Great

The only negative was that our room wasn’t ready when checking in but they waived the parking fee for the inconvenience. $45 Savings for us so we didn’t mind at all. We just walked next door to grab an appetizer while we waited. Although they have a very nice, large lobby area that would have been comfortable to wait in too. Overall, we enjoyed our stay here.