InTown Suites Extended Stay Dallas TX – Garland

R

Scam. Rooms look nothing like pictures online. Rooms have cabinets falling off the walls. Property manager lied about cancellation of my reservation after I paid for the room. I never got to sleep in the room and no refund provided

Was able to check in bc there was Noone there to heck us in

Average room and neighbors noisy

HORRIBLE STAFF. NOT HELPFUL. RUDE. UNFRIENDLY.

Yes

Awesome place

Nice

Sketchy area but the price is you is well deserved for this property.

Absolutely positively horrible. (Except for the good maids all else #usks.

The property was okay. It is NOT as advertised. The rooms in the pictures are show rooms, not actual pics of the location. There was no separate sitting area and the kitchen was very simple. I didn’t mind it for the price. I was there for some training so I only was there to sleep. Staff was very nice at check in. Check in is Not at 11 though. Lol

They didn't have a room and expieda charged me 20

They didn't have rooms and expieda charged me $20 that didn't have

Didnt get to stay called them earlier in the morning was told someone would call me back they never did. Drove there was told my reservation was canceled because the people in the room that was supposedly reserved for us ??? They decided to stay!!! How convenient. Bad

Pictures on websites shows the good room. They showed me a run down room first to check first. I had to upgrade for $50 more on a better remodeled room which was better. Unit has fridge, microwave, stove. I stayed for a week.

Great friendly staff, nice comfortable accomodations, convenient location with bank and eateries nearby.

Not good

Front desk very unfriendly

I hated everything... Poor customer service and dangerous neighborhood.

I drove through three states, over 1000 miles. To get to this hotel location and to go inside to The front desk Just for management to tell me that they didn’t have any rooms available. No one called me or emailed me before hand, or along my way down on the trip to let me know that there was no rooms. Very unprofessional left me scrambling to find a secondary location to say. I will never book there again.