Extended Stay America Select Suites - Fayetteville - Cliffdale

I did not stay got a refund still waiting on my refund Did not stay still waiting on my refund it stank and the bathroom tub was broken ..to many people was standing around

Exceptional

My stay was way above my expectations. The staff was phenomenal the rooms are extremely clean and this is definitely a hotel that I will me staying at again and agai. Thank you Extended Stay Cliffdale Rd No complaints at all

Front desk person was wonderful but when we got to the room it smelled clean, but we were immediately greeted with roaches on the counter!!! We turned around and left before we even set anything down!!! I don’t need extra traveling companions- thank you but NO!!! Front desk person immediately refunded us though

Exceptional

The clerk assured me that I shouldn’t have issues because my room was on the second floor, which is the non-smoking floor, although she mentioned that the third floor can get a little rowdy since it is the smoking floor. As I entered the building to head to my room, I noticed a smoked cigarette on the floor. The elevator was not very clean. Once inside my room, there was a very strong smell of cleaning products, almost as if someone was trying to cover up another odor. The counter and floors were dirty, the beds resembled jail cots, and there was chipped paint throughout the room. I stayed in the room for about 10 minutes before deciding to go back downstairs to request a refund. When I returned to the lobby, I noticed children running and playing in the hallways. I asked the clerk if some of the people were living there, and she confirmed that some residents do live on the property. If you are looking for a clean hotel and a good night’s sleep, this is not the hotel for you.

Great staff very clean love it here

that I booked my room earlier that day before leaving Greensboro and arrived in Fayetteville and they were sold at a rooms

Exceptional

Very good

Bad

nothing because my stay wasn't confidated that I booked my room earlier that day before leaving Greensboro and arrived in Fayetteville and they were sold at a rooms

Exceptional

I asked if I could be moved to a different room I asked if we couldn't just switch tv and remote, I asked if there was just anything that they could do and for 5 days. I didn't get not one answer. It would've been a different story if they would've told me about the TV before I paid almost $300, that's a lot of money to spend and not be able to watch TV, not Dimension, I've been staying there for about a month and a 1/2 straight, so I do spend a lot of money staying at extended stay. It's my Go To hotel.. Lies!!!!! And then had the nerve to tell me that if I didn't leave they were calling laws.. Becuz I wont paying for more nights if the TV won't gonna be fix. Didn't like the general manager girl

Everything was good besides the front desk kept lieing to me for 5 days..from April w0 to April 24 I had no TV. Not even one channel worked well the remote didn't work, and front desk just kept coming up with lies.. about maintenance man coming to check on TV. He never showed up and lkeep saying more people's rooms TVS were also messed up. I asked over 10 people, not just on my floor and everybody's TV was working. So they just keep coming up with lies.. I asked if I could be moved to a different room I asked if we couldn't just switch tv and remote, I asked if there was just anything that they could do and for 5 days. I didn't get not one answer. It would've been a different story if they would've told me about the TV before I paid almost $300, that's a lot of money to spend and not be able to watch TV, not Dimension, I've been staying there for about a month and a 1/2 straight, so I do spend a lot of money staying at extended stay. It's my Go To hotel.. Lies!!!!! And then had the nerve to tell me that if I didn't leave they were calling laws.. Becuz I wont paying for more nights if the TV won't gonna be fix. Didn't like the general manager girl

Nothing at allllllllll love it

Room was clean and staff was so friendly and helpful. Rooms are big and have the essentials. I literally didn’t have to worry about anything.

Passable

Good stay, needs early checkout

Poor