Extended Stay America Select Suites Fayetteville Owen Dr

Thinking back I may have given a few too many stars. The room looked clean but smelled of smoke. I found a burnt blunt in the bathroom. The property was dirty and not kept up. No issues checking in/out.

Over booked could not stay

It was good

The staff was rude and made me and my husband to wait 4 or more hours! Also the TV or the remote NEVER worked and when we finally got into our room the bed had no blankets or comforter and it needed vacuuming and there was still trash in the trash cans!

I liked the location. They gave me a smoking room and he said it it didn’t smell but the room was horrible. The tv was small and the room didn’t look clean. When I went down stairs to complain nobody was around. The elevator didn’t work and we had to take the stairs. I wasn’t told that when I was checking in. The stairs halls smell like urine, trash and many other smells. I will never stay at an extended stay

Bad

Everyone that works here are very helpful with everything

Passable

Great customer service

The staff was awesome..Bri , Josh and the rest of the staff and management definitely made our stay a lot more comfortable..we appreciate them from up North

Exceptional

No breakfast offered. Did not stay at this unsafe location. Rate was not commiserate with expectations. The location and the type of guests and the poor customer service of Booking.com. They had me on hold for 2 hours before I finally hung up and when I called back the next person hung up on me instead of trying to deescalate the situation. Rude, rude, rude! Never book through them again!

Very poor

Passable

Superb

The place was close to where we would need to be. It was pet friendly had a place where I can walk my dog. Saw a roach in the office the staff was amazing except for the manager. We’ve stayed there multiple times and she accused us of smoking in the room on a previous stay on the third floor and we have never once stayed on the third floor. Our room had one towel we asked for a couple more cause we were staying two nights and would both like to take a shower and she charged us five dollars need a new manager.

Nothing

Tha staff Chris and the manerger janean

The boss lady made me welcomed and Chris helped out Nothing

Comfortable bed Nothing