The Vineyard at Florence

The rooms are nicely decorated, but small in size. My husband is celiac and found the available celiac-friendly selections few, but the taste and quality of ingredients were exceptional. The location was remote so a drive is required anytime anything was needed. The rooms do NOT have kitchens or microwaves, so please keep that in mind when booking. Overall, highly recommend!

Great rooms and unusual decor. Patios were excellent. Gorgeous views.

The property was astoundingly beautiful. The views and grounds were so peaceful and pristine. I’m so sad to be giving such a neutral review but I’m hoping it will prompt the venue to consider more training and attention to detail. We checked in late because our flight was late. However, is 9:30 pm considered “that” late?And, they actually cancelled our 5 day reservation without even calling us to check on where we were. No call no email. We had already paid for all 5 days. They reinstated our reservation which was great. However, on our third night, our room was given to someone else and they were able to open our door late at night while we were in it. Scared us, as imagined. When we asked for a new room because the man now had our room code, we were told they couldn’t change the code but could move our room. We were grateful but super inconvenient to have to move 5 days of belongings. At the time they moved us, I told the desk we needed new towels because I didn’t think we should be expected to use 2 towels for 5 days. I was told house cleaning should have been coming everyday but because our reservation was cancelled, probably no one told housekeeping we were really there. Huh? Also, our last two nights, no one showed up to clean our room. They gave us a bottle of wine for the room inconvenience but we don’t drink wine so our son was at least happy about the free bottle of wine. We want to stay again in six months when we visit our son and daughter again because the grounds are so beautiful but I’m worried about having similar issues, unless there are some changes in attention to detail and added training for staff. I don’t ever give these reviews but we paid a lot and we don’t feel the venue met our expectations. And honestly, they should also be disappointed in the outcome we had. Please do better. We want to make more memories on your beautiful property. But not under the same circumstances we experienced.

It was amazing

The property was peaceful and beautiful.

Microwave would be a nice addition. Great view. Comfortable accommodations and safe place to stay.

Wonderful property.

The property was so beautiful! Will highly recommend starting with how unique everything was! The spa, music show , organic foods, and vibe was immaculate! There was nothing to not like

The staff and location Bedding could have been cleaner..

Staff was amazing! Room was secluded and quiet. Food and wine was spot on.

The rooms are fantastic: cozy, super clean, modern, beautifully decorated. The view was perfect from the top floor vila. The sound of the fountains is so soothing. The restaurant is overpriced for what you get and the room doesn’t have a microwave to be able to reheat your morning coffee or leftover food.

The food and accommodations were amazing! Construction on the side of the building

Yes! Best customer service ever!

Peaceful and calm Food are so expensive

Lovely quiet weekend with great food

Thanks!

Balcony, was peaceful, and tranquil loved it, you can really gather a peace of mind and reset!!!!!!!

The Vineyard at Florence was a great place to stay. If I ever visit there again I will definitely stay here. The staff is great and friendly. A wonderful environment and property.

Amazing staff, facility, and food!

I am really disappointed with my stay at The Vineyard Florence. Starting with the check-in process, when I arrived, they could not find my booking, and instead of searching, they just said no, we don’t have a reservation (they knew that they had an internet problem). It took them a long time to find my reservation even after I gave the number. Definitely not the welcome I was expecting after hours of driving to get there. Then I wanted to enjoy the pool. Surprise! You need to get the car to get there. At dinner, they were having a musical bingo; it was loud and definitely not the ambience I was expecting at this kind of place,  I could not stand it long. Then the room, it is really pretty, decorated with taste, comfortable, and has a great view, but again… spoiled by the noise. At room number 4, I heard all night long the air conditioning from the building annexe, as if there was a truck by the door. In the morning before I leave I thought I would give a try to the 9 miles trail that it is advertised as, but it was another deception; the path is not marked and the grass was so high impossible to walk. I hope your are not an early bird, breakfast at their restaurant is not available before 9am, a bit late for my taste.