Comfort Inn Fontana

Exceptional

Well, I guess people were so nice to me. I’ve stayed there before many times and every time is not disappointing. People were courteous. I met the owner. He treated me like family. I was still there over and over again. I feel like home.

In a nutshell, my 4 year old slept in a disgusting bed. Everything seemed fine until the following morning when I went to wake him up and pulled the blanket off of him I discovered what appeared to be a dry blood stain and personal hairs. I took photos and presented them to the front desk. She told me to email the manager with those, so I did. It took a while for her to get back to me saying she was on vacation. Her response? Here’s 15% off your next stay. Because, obviously to her, that should make up for my son sleeping in that unsanitary situation. Absolutely ridiculous and disgusting. Here are some photos. If you stay here, don’t expect much from the manager if you find blood or private hair in your sheets. She’s cheap and uncaring, therefore not hospitable.

I love the fact that there is a. Indoor pool. I didn't like the room smell it smelled like a T-shirt of a construction worker for a 15 hour shift. They have free breakfast but it is only until 9 am so I missed it . They charged a 150 deposit. My room was 116 but I paid more for deposit. They don't check the room with you so is up to the housekeeper to decide weather she wants to be honest or not. I had to record everything before and after leaving. I didn't even grab a bag of tea I don't want them to overcharged me for something I grabbed. I didn't enjoy my stayed. I feel they just look for the smallest reason to take your deposit. I wouldn't come back nor stay here again. My bed had hairs that weren't mine. There was trash on the floor that obviously wasn't mine.

Exceptional

Breakfast was good for the most part, but the eggs I think were powdered. My Husband loved the sausage. The room was comfortable and clean, staff was great. The elevator was out when we were there which wasn’t so bad, but we were on 3rd floor so getting the suitcases up the stairs was a challenge for two seniors. We stayed there for 3 days so we were glad not to have to go up & down too much.

Exceptional

Elevator wasn’t working. Our room had a really terrible smell.

Exceptional

Exceptional

Great facility Not much

Exceptional

Exceptional

Clean Nothing

Got billed for travelers insurance when I didn’t purchase it

Infested with ants and unable to sleep

Clean room. Comfortable bed.

Exceptional

Pleasant

Exceptional