Wekopa Casino Resort

The first night that we checked in the two young women at the front desk to check the sand same bothered that I interrupted their conversation by checking in horrible customer service skills the second night I had to go to the customer service desk to ask about how to get more coffee cups, and towel towels. The lady that was working the desk told me to go upstairs find my room number and come back down and tell her the room number before she can do anything she was standing right in front of the computer rude I asked her to look in a computer. She just looked at me. I reached hotel management that same night and explained to them what happened and I don’t know what the response was because no one has contacted me. These women have no customer service skills are very rude or maybe it’s just they were rude to me. I didn’t like it because I’m a paying customer. I wasn’t a bother at the hotel at All or wasn’t mean a route to anyone all I did was ask a question and check in, but I won’t go back here not to stay or gamble and I really don’t recommend it to anyone else.

I was surprised that they had vouchers for breakfast.

Dawn is always so sweet and smiling and ready to help, and she makes you feel very welcomed.

Looooove love this resort. It’s beautiful and staffing is very welcoming and very very friendly and helpful.

Nice relaxing property

Excellent time, clean rooms great restaurants we enjoyed our time here.

The only issue we had revolved around the access to purchase drinks in the casino. they had multiple bars that were not staffed and all gamblers had to go to one central casino to buy a drink, many times waiting in line for 15 - 20 minutes for a cocktail. I could have spent that time losing money in their machines if they staffed every bar....

Great rooms, comfortable beds, good food choices, fun casino

Had a great stay there, it was our 7th anniversary and we loved the spa. Our massages were amazing the facials were out of this world. I would highly recommend this resort.

Hubby bday weekend and it was the best, loved the room and pool view. Everything you Ned at the property

Beautiful property and wonderful staff

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Went to The Market and got dinner and cheesecake. Food was alright but the lady behind the counter was extremely rude, watched people cut in line and serviced them before us. I tipped her $5 bucks even though all she did was take our order and asked multiple times “huh?” And so I tipped her to see if she would change attitudes, nope. She didn’t care. The next day the guy at the pool was texting when we walked in, didn’t acknowledge us, we asked the maid at the pool for a towel. She told us to get it from the guy at the front, who ignored us 5 minutes ago. Granted, there were 2 people in the pool at the time. We asked for a late checkout and they didn’t even look up at us and just said no. Which is fine, but they could have atleast given us the respect to look at us when speaking to us. Finally, they shut our room key off at 10:30am when check out is 11am and we had to go back to the same rude lady at the front counter to have her reset our key. Definitely not recommending this place to anyone I know and we will never be back.

Loved the smoke free casino!!

Super friendly staff!

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So beautiful and clean . Nice place to relax

Hours of operation with golf course and dining. Golf course staff very friendly.

Clean room and Nice place to stay

Dixie’s mouth was what do you expect me to do?