Omni PGA Frisco Resort & Spa

The entire resort was wonderful besides the RYDER CUP GRILL. Absolutely horrible staff! Food was not fresh and the GM and other managers were rude.

Awesome resort!

Excellent service

Absolutely perfect! Staff, restaurants, cafe is everything everyone would probably wish for!

We had an amazing time! The grounds are well kept, restaurants are great, and the pools were perfect! Will definitely stay again

Loved our stay, will come back.

Friendly staff and the lady at the coffee bar was amazing Ms Dorthy .

The room was amazingly gorgeous. My wife loved how clean the room was. It had a huge bathtub, patio, and we could literally step outside of our room and get into the pool.

Loved this place ! Food at the Apron & by the poolside was amazing

Nice

I didn't reserve our dinner correctly at the Trick Rider, but the staff was able to seat the 6 of us. Omni PGA is a hole in one! . A special thanks to Calvin for making our anniversary a forever memory.

While the hotel itself and the staff were very nice my friends and I were very frustrated and disappointed in the timing and extreme delays in ordering food. The day before the holiday (July 3rd) when I attempted to order room service I was quoted 1.5-2 hours. When I attempted to order from The Apron I was quoted 45 mins to an hour. Ordering food from The Apron actually took 1.5 hours. This is an extremely long time to wait for food especially with young children. The next day my friends and I were forced to Door Dash food because we could not wait 1.5-2 hours to feed our kids. So many restaurants in the area were closed or not delivering (not the fault of the hotel). After three tries we were finally able to have food delivered then luckily found a random spot to eat together. While I understand it was a holiday weekend and there were I believe over 1,000 in/out of the hotel for the festival the hotel had poor planning for food options for their hotel guests. If the hotel is anticipating so many guests during a holiday weekend, the hotel should also plan to have adequate food and staff available to attend to the guests. This oversight was extremely frustrating and caused unnecessary stress.

We loved everything but the cost for a round of golf was a littler pricey.... but the course was fun

Loved the property. We were down for our grandson’s wedding and it was 5 minutes from their home. Everyone was so nice and professional. We will be back

Everyone was so friendly. All of the staff was top notch. The property is gorgeous. Just can’t say enough about this place all around.

Reserved a room that stated in slept 3 adults. After getting in late the day of arrival, we learned the couch was not a fold out and the ac was intermittent all night disrupting our sleep. Addressed the 3rd bed issue following morning. No resolution by 5pm so we packed to leave. Received a call at 6:30pm with the manager telling us that when a room states sleeps 3 adults - it implies you need to ask for a roll away bed. Dont waste your money here, elementary customer service and they’re still trying to figure out how to be a resort.

No complaints

The hotel was so organized and accommodating. They care about the guest experience

The property and rooms are excellent. The staff are wonderful and polite. I love staying here

The property was so relaxing with the lobby being filled with fireplaces, lots of conversation seating and tables. The staff was so kind and pleasant. Everything was great!!