St. Mary Village

Great location, clean, comfortable, Snow Goose great food!

n/a

Very disappointing experience — be extremely careful when booking Please be very careful when booking this property. They have three different properties, and the photos shown during the booking process can be misleading. The listing may mention “West Motel” in fine print, but it’s easy to miss — I certainly did. I booked based on the photos and overall presentation, expecting the type of accommodation that was prominently displayed. Instead, I ended up staying at the West Motel, a sister property, which was significantly different from what I expected. I paid $365 for one night, and the room was nowhere near what I believed I was booking based on the advertised photos. In my opinion, this is a classic example of misleading/deceptive advertising, where multiple properties are presented together and the distinction is easy to overlook. What made the experience even worse was the response from the staff when I raised my concerns: “For the amount you paid, this is what you get.” That was an extremely disappointing and unprofessional response, especially considering the price I paid. My advice: Before booking, carefully verify the exact property and room location, not just the photos. Make sure you know whether you're booking the main property, a cabin, or the West Motel/sister property. Otherwise, you could end up paying a premium price for accommodation that is very different.

They do a fantastic job and we would stay again.

Great location for the east side. Definitely would recommend staying here, we loved it!

Great location

pretty much the only game in town

The location was perfect for the hikes we wanted to do. The room was comfortable and we would definitely recommend staying here. We had a great time!

M

The hotel is okay. Nice, clean and served its purpose. I take that over camping 😊

First off, we had issues with our door locks. Twice we were locked out of our room. Had to go back to the front desk so maintenance could fix it. They gave us a breakfast voucher, but breakfast was at 7:00 and we had to leave before that. So the voucher was useless. To top things off, housekeeping did the worst job ever of making our beds!! I took a picture because I just could not believe it. I've never been in a hotel where the bed was made like that.

Room was very small and crowded. Had exceptional housekeeping the first day when we left a tip, second day we didn't leave a tip and we didn't even get coffee.

We stayed at the motel part of the village. The room was spacious and comfortable. All of our interactions with the staff were pleasant. It is a short and paved walk to the St Mary Glacier National Park visitor center. The only negative thing I can say is the exhaust fans in the bathrooms are on the noisy side.would definitely stay here again.

This was a very old property in much need of a deep clean and updated amenities. The positive side was that it was super close to the entrance. However, we should have explored other options. Would never recommend this place to anyone.

The location just outside of the park was very convenient for visiting Glacier. They had big rooms with living room space and a nice balcony looking out onto green space. The restaurant was overpriced with lack luster food and service. The front of the hotel was just a highway, strip mall and gas station.

Such a great location, room was clean and the view spectacular!

During our stay, I experienced a medical emergency in the middle of the night and had to be transported by ambulance to an emergency hospital about 45 minutes away. My wife went with me, and with no transportation available in the area, the hotel manager, Erin, personally came to pick us up and bring us back to the lodge. When we were preparing to check out, my condition suddenly worsened. I developed severe chills and was shaking violently, requiring another trip to the emergency room. After further evaluation, I had to be transferred to another hospital nearly two hours away for additional testing. Without hesitation, Erin volunteered to drive my truck to the second hospital because my wife was not comfortable driving it. Even more amazingly, despite it being late at night, she stayed with us at the hospital to make sure we were okay before returning to the lodge early the next morning. We are deeply grateful to Erin and the entire St. Mary’s Lodge team for going far beyond what anyone could expect. Their compassion, generosity, and genuine care during one of the most difficult experiences we’ve ever faced meant the world to us. Thank you for taking such wonderful care of us. We will never forget your kindness.

Location, location, location Staff was friendly & place was safe Price - WAY TOO EXPENSIVE for what you get. Taking advantage of the lack of options in the area.

Location and breakfast were outstanding Some staff were unknowledgable

The room was as advertised. Nothing special, very basic, but satisfactory.