The Ritz-Carlton Bacara, Santa Barbara

Great little staycation with a family of 3 kids. Pool was great. The beach was a fun adventure but it took a minute to get all the tar off from the beach. The food at all the restaurants was excellent they have an amazing amount of options for the kids. Overall wonderful stay.

The property is in need of a power washing! And in my opinion, there should be cleaning staff that combs the property for trash and towels that were strewn about, and room service trays left in the hallways. It was really crowded and there were a lot of families, but to me that is no excuse for such sub-par cleanliness, especially for a Ritz Carlton hotel! For the amount we paid for the hotel I was expecting a much better experience. We were there for our last night of our anniversary trip, and I "thought" that I had saved the best hotel for last. We were both very disappointed. Even our room was just ok. It's sad because I was really excited about staying there. We ate at the two restaurants on the property which were also just ok.

Ritz-Carlton Bacara used to be a true 5 Star hotel and resort. Sadly, we have watched the conditions deteriorate under the Marrriot management. Gone are the impeccably clean grounds and well maintained rooms. No more quick responsiveness by staff. They seem to be short staffed and the new staff do not get the training that was the marquee of Ritz-Carlton. The roll away bed was absolutely most uncomfortable But have ever experienced. I’m could feel every coil in the mattress. They changed the mattress and the new one was old and sank in the middle. There was no room at the hotel pool. The pool water was not clear. The pasta at Lilia’s was overcooked. Marisela, the nicer Italian restaurant did have good food, though, despite the outrageously high prices the portions now are about 1/3 to 1/4 of what they used to be. All in all, I would say that the hotel has lost its 5-star rating and other than the name it resembles nothing of the Ritz-Carlton standards.

Unparalleled level of service from all staff encountered, but our room’s air conditioning was insufficient in strength. The room temperature never decreased from 74° Fahrenheit to my requested 69°.

Excellent as always. We enjoyed our stay and would return.

Beautiful resort with excellent service.The breakfast was great with a lot of choice and quality. They have two pools which one of them was for adults only. Highly recommend this resort. The only downside is the smell of the tar and you will get it on your feet while walking on the beach. The hotel is equipped with baby oil for removing it.

Nice hotel, beach however was awful. Full of tar which I was not aware of. Food was fantastic though.

Great

Lots of walking with some steep hills.

I received a room without the view that I was promised. The entire view was blocked by trees, and leaves kept blowing onto my balcony. The service was not good, and I was also charged for a service that I never received. In the end, I paid more than I should have. I would like to speak with a manager, please.

I like everything about the property. The only thing missing is some daybeds or chairs by the beach.

Nice relaxed stay

Need to upgrade the property..great location

A beautiful hotel with an amazing nobody needs

The service was excellent

Everything was good

All Staff with the best customer service I have ever encountered. Steep hills to walk around the property

Loved that hotel / food / view / pool!

Beautiful resort.

Great staff. Everyone very helpful.