Springhill Suites By Marriott High Point Downtown

Very clean room and hotel.

Hey its was comfortable and every nice people Here i love evey moment of it

There are 2 things I would like to see as improvements to make this hotel even better: 1) set up a coffee station in the lobby that goes beyond breakfast hours, maybe until 4pm, especially on weekends. 2) the frosted bathroom door—pretty but very inconvenient when bathroom light is turned on and someone is still sleeping. Light shines right through into the bedroom.

The water leaks out of the shower door.

Friendly Staff, clean facilities.

From the moment we arrived, the hotel itself exceeded every expectation. The property was immaculately clean, meticulously well-maintained, and felt incredibly welcoming. A special mention must go to the front desk and housekeeping staff—they were truly phenomenal, blending warm friendliness with top-tier efficiency. Our room was absolutely perfect, spotless, and incredibly comfortable. The ONLY ISSUE that tarnished an otherwise flawless stay was the breakfast service. While the hotel advertises hot breakfast options, the execution on Saturday morning was completely unacceptable. We arrived at 7:30 AM to find the food containers entirely empty. Shockingly, management had scheduled only one single person to run the entire breakfast service on a busy weekend morning. The poor server was completely overwhelmed and could not keep up with the heavy crowd. The turnaround time to refill the stations was incredibly slow. After waiting 15 minutes without a single hot item coming out of the kitchen, my kids and I had to leave hungry. Management severely let down both their guests and their lone employee. What hotel only schedules one server for breakfast on a Saturday morning? This staffing issue needs to be addressed immediately.

The baseball stadium, food court, gallery, and visitor center are all nearby. The hotel is quiet and pleasant. The breakfast provided by the hotel feels a bit limited in variety, but it covers all the essentials.

Hi do appreciation your business

Great!

Location Staff

Very well

Staff was great. Very clean Breakfast was awful. Grouchy breakfast staff. Overflowing garbage. Ran out of food about 9 am. Didn’t refill until we were leaving. Another guest asked for food and was told they always have more. Waffle mix sitting out in uncovered cups. No butter. Told in a rude voice.

Probably the nicest Springhill Suites we have ever stayed in. Convenient to the baseball team and town.

Hey I Justin love the people down their they are so very nice too me They I really love that’s place it’s make me full like home

The property was extremely clean and beautiful beautifully decorated Our room was on the first floor right next to a road so we could hear the cars going by and twice in the middle of the night and ambulance went by so it was loud

The location of this hotel was fantastic. Just a quick walk to the food hall. The staff here was wonderful and gave great recommendations of what to do around town. Everything was outstanding

We were greeted very kindly by the woman at the front desk. Our room was super cozy and spacious. The bed was comfy and the bathroom was big with a nice walk-in shower. The only thing that was not great was the shower pressure. Overall, we were very pleased and will stay at this hotel again.

Staff was friendly. Rooms were clean and comfortable. Breakfast was good

Location was the bonus for me. Within walking distance was the Visitor's Center, the ball park, restaurants, the local bus system and furniture and design businesses. The parking was free and plentiful. The staff were pleasant and helpful. The design layout and artwork in the building were thoughtful and reflected the history of the region. Would definitely stay there again. Thank you.

simple breakfast. The staff is nice. There are improvements for cleaning in the bathroom.