Highland Inn

I went for a concert at yamavaa and the clerk was very helpful on letting me know to leave early before traffic got busier, plenty of parking and 4 min away driving from casino. Would stay here again.

Love this place

Nice quiet clean And welcoming

Clean and friendly

Different bugs running across the room. The box air conditioning went on every 30 minutes, so no sleep. There were a car in the parking lot with 2 guys getting stoned, but no clients. I would not stay there if it was free.

Place is clean, small little hotel but it was quiet, clean, and safe.. love how they have a bunch of stores around even walking distance, staff was nice, and we were thankful for the hotel because we have been on the road for 24 hours and we needed to get some rest.

Midnight we was in bed the staff walk in on us Scare us so much we had to leave to another motel middle of the night would like my refund we need our trip before cuz my wife was super scare can’t sleep we had to leave back home

Super clean very welcome and chill the own he was super chill

Clean Room, close to casino

Very nice rooms.

This is a decent economical place to stay. I is close to Sann Manuel Casino.

Very good

Nothing The office smell when I walk on 9

The only two things I didn't like is that the a/c was noisy and a picture of my driver's license was taken at checkin. I do not believe this was necessary.

Bad

I could not find the office to check in. I only found an open door that let to a hallway with an ice machine and vending machine and a door that I think may have been the front desk but the door was locked and no one was at desk. No doorbell or anything to ring. I saw no signs saying "office" anywhere. O ended up leaving and going to another hotel because it was already after midnight and I was exhausted. When I attempted to get a refund due to not being able to find the office to check in, of course they denied it. This was very inconvenient.

Location near yamavaa casino There were spiders and bugs on the floor crawling around. When I got there I tried showering and the water was cold. I let the water run for 20 min and it never got hot. The air conditioner was also broken I had to mess with the broken buttons so it could stay on.

The cleanliness in the furniture and bedding sheets. There were too many ants in the bathroom. Plus the staff that was very rude telling us to get off the property when I came to the office the next morning to request for another night and was about to pay cash too. He's about in his mid 30s, working in the morning acting like he thinks he's the owner when to find out he's just one of those that's here to go college etc. He has curly, wavy long haired, Western Indian staff members, with a dark complexion and spoke well in English It was the first time that my husband and I had experienced our first time staying at the motel ever since new management took over. My husband and I had a little disagreement that morning, but it gives no right for that staff to make the decision telling us that we can't stay there another night and told us in his loud voice to leave the property. Extremely rude, arrogant, obnoxious and no manners at all for someone to be in the motel business accommodating customers. . Highland Inn definitely will not get any referral from us since we've stayed there years back longer than this new management took over. No maid sewing at all in the morning to even ask for dry towels. This place is not THE place to go to for a night. Just because they are close to yamaava casino and remodeled their rooms, it doesn't mean the place or the staff are the best friendly people to come deal with. My husband and I were pleased with the awesome couples from Canada, Quebec and they both lived in LA for a long time and until now they both are in Highland at Highland Inn. Awesome couples! They made my husband and I feel so welcomed and pleased on the day we checked in. The dumb staff that was rude to us both the morning after we stayed one night , hopefully no over has to deal with him like we both did. He doesn't even care when I said they will get a bad review for their place. That's not how business places operate. Customer satisfaction is very important for customers to return.

Bad

I really appreciate the remodel and the new ownership. Really nice rooms! Nothing not to like