Horseshoe Bay Resort

Clean room, great service and good food

Everything was expensive. Lake pool closes at 7pm. Other pools kind of small. Would not let us bring outside drinks to pool but drinks were $10-20 each.

This was our second trip to the resort. We brought our 12 and 14 yr old kids and a friends with kids the same age. The pools are nice. The floating lake pool was our preferred hangout. We played putt putt at night. Would not recommend. There was no lighting and no glow in the dark, which made it almost impossible to see. Kind of pricey for playing blind! The teen deal that comes with pizza is a good deal. The kids played earlier than we did and had fun. It was a pretty quiet around the resort the weekend we went. They had a big countey concert the weekend before which was probably a lot busier. The insight restaurant was really good. Overall, we had fun and the kids could have easily entertained themselves for another day or two had we stayed longer than one night.

The resort and room were not as advertised. Unfortunately would not recommend to friends or family.

Rooms were clean. Friendly staff. I hear they have a nice golf course. I don't play golf, so I wouldn't personally know. However, I was there for a tennis tournament and they have both hard and clay courts. So that was a nice experience. The view I had from the room was not the best, that is to say I didn't really have a view because it was a roof of a building next to us. Other than I would stay here again.

Zero self parking. Outdated dirty rooms. Deadbolts that do not work. Unfriendly staff. Bug infestation in room. The clean towels were placed on the back of the toilet for guest. I mean - seriously???

We had three hotel rooms for a family gathering and the service was awful from the minute we arrived. One room that we got keys for was already occupied! The restaurants were terribly understaffed. Twice it took us 20 minutes before anyone even approached our table to take our order. For dinner we were told that all the tables in the dining room were reserved so we would have to sit outside in 95 degree weather. Yet every time someone from our party went inside to go to the restroom, they walked by several empty tables that stayed that way during our entire meal. I would give this place zero stars if I could!

Great workout facility and a good mix of adult and kid friendly activities.

Great service! And easy check in!

Exceptional

Enjoyed everything!

All staff, from the front desk to the wait staff, were very attentive to guests.

Such a fun property! Lots to do!

Superb

Food was great! The ambiance on the property was nice. Service was excellent! The parking is not very good at all! Be prepared to pay for valet just for peace of mind.

The parking is not very good at all! Be prepared to pay for valet just for peace of mind.

We stayed in one of the villas. The space worked well for our family, but the villas are starting to feel a bit dated. Housekeeping was also disappointing. During our 5-day/4-night stay, the sheets were changed, but the bathrooms were never cleaned. Overall, the food was good, but we found it to be overpriced. For example, a house salad with chicken was $29. Breakfast at J's was our biggest disappointment. There was only one server covering the entire patio, including a couple of large tables. The wait was very long, our food arrived cold, and the overall service struggled because of the staffing. To their credit, the hotel did provide a discount on our bill after we raised the concern. On the other hand, we really enjoyed the sports bar—the food was great, especially the pizza. We would consider staying here again because the family-friendly amenities made for an enjoyable trip. However, given the price point, we expected more modern accommodations, better housekeeping, more reasonably priced dining options, and more efficient restaurant service.

Just doesn’t feel the same as it used to a few years back. The restaurant food is ok but no where worthy of the price and the water they use for the drinks tastes really bad. Might need to clean the ice machine or get better filtration. Probably won’t be booking here in the future anymore until they get some issues addressed.

It would have been nice if all of pools opened by 9 am and not 10.

This is a great place to stay! Room was clean, staff was friendly and we enjoyed the pool by the lake.