Los Lagos at Hot Springs Village a Ramada by Wyndham

Its beautiful here, very nice and we'll come back..!

My family of 4 had an amazing time! My kids were disappointed that the pool wasn’t ready, but they survived lol.

The tub didn’t work , the shower spit out water everywhere & some of the towels had stains. I’ve stayed plenty of times at this location & I’ve never had as many problems as I did with my last stay.

Clean rooms and helpful staff

I like that we had our own space and it was clean and the privacy from the two rooms was very great

The pillows on the beds were old and of poor quality.

No accurate information listed on the hotels.com listing. When we made it to the room my husband and I both immediately started looking for another place to stay due to the smell. Communication with staff is nearly impossible. Maybe we were unlucky with the room but all of the follow up has been horrible.

I use to go there every summer and it was great but this was my first time since COVID and it was not a good stay for the money I spent. The best part was the check in host Melanie!

Room B has a mini kitchen and living room with small eating space, washer and dryer and smaller bathroom with bathtub/shower combo and bedroom with queen bed and tv. Area B overlooks the parking lot. This place was nice, but I will say it could use some definite updates like paint, new flooring and modernizing. The things I liked is that it has a walking trail for morning walks in nature and was away from all the traffic and congestion and allows you to be more in nature. Things close by: Brookshire’s, subway, Walmart within15 mins and a few restaurants.

Great place to stay

Only problems were ants on kitchen counters and out of soap in shower dispenser. Otherwise great!

Staff was excellent. Unit was cleaned

Can tell pool is not regularly cleaned.

Exceptional

Absolutely recommend this place for anyone staying in Hot Springs area! Check in was a breeze, the facility was very clean and amazing. Our rooms were apartment style and the setup was amazing. The kids got their own quarters separate from us. Very safe and quiet area and also is within a 24/hr security checkpoint which added a safer secure feeling. Will definitely stay here again next time!

Outdated furnishings and bed.

Great, quiet location and easy access off the highway. Friendly staff and timely support service. The facility itself could use a facelift on the inside with more modern amenities. A coffee maker was available, but mean for a 12-cup pot of coffee, while the stay is for two people. Also, for the rental price, it should not ask for guests to load dishwasher, put the trash away etc. The check out time of 10 am and check in at 4 pm or later should be reconsidered.

Nice and clean

Showing age in appliances, furniture, and bathroom fixtures. Ants in the kitchen and refrigerator didn’t close well.

Location was great Showing age in appliances, furniture, and bathroom fixtures. Ants in the kitchen and refrigerator didn’t close well.