Comfort Suites Kingwood Houston North

Most of my activities were with the night staff and they were extremely helpful Easy to find

Breakfast was great. Room was good, refrigerator worked well, cookware was nice. The pullout bed was atrocious. Very uncomfortable and mostly inoperable.

Very good

Clean and comfortable, just what I needed at a good price

Pool wasn’t big enough and was closed on Monday, call down for towels was told to get dirty ones and go down to first floor and trade them for clean ones.

If we could give negative stars we would. We had 2 SERVICE DOGS for my wife's cancer. They have been registered service animals for years And infact have stayed at this hotel 2 other times with them with no issues.. but this time, we were told we had to leave because of them. Theey put us in a room which wasn't allowed to have animals.. made us move. Then we had septic issues in our 2nd room and they moved us again. My wife brought her own vacuum cleaner to clean any shedding from animals and cleaned room for 45 mins. Rebooked room amad not even an hour later the manager told us we had to leave due to dog hair.. they put on the documents that our service dogs caused damage. Which was not true. They violated our rights and access with her service dogs and this is unacceptable. On top of that they didn't cancel the reservation as she said she would and has kept our $100 deposit due to their "damage".. I will be filing a civil rights lawsuit and be getting what is due to us. Do NOT stay here if you want to be respected. Oh by the way they have black mold in the swimming pool and got upset that my service dog fell in the side due to slime around the side of the pool. They don't clean anything. They are lazy treat everyone like they are criminals they do nothing to accommodate their guests period. And the manager that did all of this, her name was Jen. If we could give negative stars we would. We had 2 SERVICE DOGS for my wife's cancer. They have been registered service animals for years And infact have stayed at this hotel 2 other times with them with no issues.. but this time, we were told we had to leave because of them. Theey put us in a room which wasn't allowed to have animals.. made us move. Then we had septic issues in our 2nd room and they moved us again. My wife brought her own vacuum cleaner to clean any shedding from animals and cleaned room for 45 mins. Rebooked room amad not even an hour later the manager told us we had to leave due to dog hair.. they put on the documents that our service dogs caused damage. Which was not true. They violated our rights and access with her service dogs and this is unacceptable. On top of that they didn't cancel the reservation as she said she would and has kept our $100 deposit due to their "damage".. I will be filing a civil rights lawsuit and be getting what is due to us. Do NOT stay here if you want to be respected. Oh by the way they have black mold in the swimming pool and got upset that my service dog fell in the side due to slime around the side of the pool. They don't clean anything. They are lazy treat everyone like they are criminals they do nothing to accommodate their guests period. And the manager that did all of this, her name was Jen.

The room was very clean and the ac was cold and the bed was just right. However the breakfast was HORRIBLE!!!! My wife went and tried to eat breakfast but said that it was the worst. The sausage was like rubber and even the jam for the toast and buiscus tasted bad. Im glad I slept right through it and ended up having breakfast at Denny's which is just right up the road from the hotel.

Average hotel. Expectations were low and it was ok but there were a few bugs and no gluten free breakfast options besides yogurt.

Close to the highway Restroom door did not lock, had mold on restroom ceiling

Restroom door did not lock, had mold on restroom ceiling

Very good

Clean and quiet There wasn’t anything I didn’t like

Passable

I was surprised and disappointed that my pre‑authorization was not returned in full. Before leaving, I specifically asked the front desk to check the room and confirm that everything was in order, and they told me everything was good. While they didn’t charge me for anything, it seems the difference may be due to the CAD‑to‑USD conversion rate. Even so, the unexpected shortfall left me feeling frustrated with the overall experience.

It was clean, I had a good night sleep (just one night stop over). It was budget friendly! Breakfast was OK! There was a fair good option. The staff were ‘ok’ - maybe a bit too casual, compared with what I’m used to! Just a slight musty smell- maybe from the carpets, but my nostrils adjusted. My room was facing the highway, so alittle noisy, but again adjusted.

Exceptional

Very good all.

The location was good. I also like the privilege of having a “special” parking spot. We couldn’t get clean towels brought to the room. The phone didn’t work.

The AC was being worked on when we entered the room. It was fixed and cooled.

Breakfast staff was rude