Harrah's Joliet Hotel & Casino - A Caesars Rewards Destination

Mr. JC

Very clean

Room was really nice, we lost our money at the casino, but that happens lol. My only issue was we had a problem with the air condition in our room and when we called the front desk, they said they would send maintenance up to check it out, but no one ever came. We had it set to the lowest temperature in the room and high fan, but it was still hot in the room

Only two issues, refrigerator was not clean when I checked in. Told the front desk in person and there was a man waiting for me by the time got to my room to clean it. This don't have anything really to do with the hotel but the Casino did not have a poker room. But I wasn't there to gamble so it didn't matter but would if I was. Obviously they lower the price to get you to stay there so you go to the casino but its much cheaper than getting a hotel somewhere else where the price for the quality of room would of been about $150 Highly suggest

At check in the staff was very friendly. The room was very clean and spacious. The hallways were also fresh smelling and clean. There was a mini fridge but no microwave. I will definitely say again.

Property was nice

Decent hotel, not as much to do there if you are just staying there. If you want to use the casino then it is great.

Great stay. Room was beautiful and bed was was very comfy. Loved our time there..

Restaurant was closed fast food only

Great staff..tks

It was very enjoyable stay and the casino was fun.

The hotel staff was great! Very friendly and accommodating. The bar staff at the casino was not great. Granted a new bartender was just coming on shift, but no one else would serve any of the guests. 4 bartenders behind the bar and 10+ guests waiting on service.....it just didn't make any since. Overall I would stay there again, just probably would not go back to the casino bar. The lounge looked nice but nobody was working that area.

Staff was very friendly. Was left alone in my room. Gambling area was Vegas style. Rick Bayless place was awesome.

Friendly staff and rooms are very clean and well maintained

It was a wonderful experience.

Nice setup, courteous staff, wasn’t expecting to have to pay $100 deposit on top of the money I paid Expedia, also an additional fee of $17 that Expedia did not cover even though they summed up all the charges before our stay. Seems to be a consistent issue with Expedia.

reserve steakhouse killer burger....! ! !

It's

Supposedly remodeled room was clean and spacious but didn’t look like remodel was very recent. Room was ok. Casino was OK. Amenities lacking….no pool/ hot tub. Was pleased to get any early check in at reasonable price when I arrived on a red eye. All in all….place is OK. Nothing says wow.

Smaller casino but nice. No late night food options.