Harrah's Joliet Hotel & Casino - A Caesars Rewards Destination

Staff was very friendly. Was left alone in my room. Gambling area was Vegas style. Rick Bayless place was awesome.

Friendly staff and rooms are very clean and well maintained

It was a wonderful experience.

Nice setup, courteous staff, wasn’t expecting to have to pay $100 deposit on top of the money I paid Expedia, also an additional fee of $17 that Expedia did not cover even though they summed up all the charges before our stay. Seems to be a consistent issue with Expedia.

reserve steakhouse killer burger....! ! !

It's

Supposedly remodeled room was clean and spacious but didn’t look like remodel was very recent. Room was ok. Casino was OK. Amenities lacking….no pool/ hot tub. Was pleased to get any early check in at reasonable price when I arrived on a red eye. All in all….place is OK. Nothing says wow.

Smaller casino but nice. No late night food options.

Everything was wonderful

Rooms were clean

Clean room and nice size for the price

Hotel room was very spacious and clean. Bed was comfortable. Felt safe walking around the casino and hotel. Free parking.

Doable for a quick layover in the area. Otherwise, a casino in Joliet is kinda depressing

Great place to relax and gamble

Are at all three restaurants. Excellent! Especially the reserve.

Great staff, excellent room & restaurants were great. Will definitely use Harrah's each time I'm back.

They tried to charge me $15 for an early check in so I waited 15 minutes. It’s never fun to get nickel and dimed.

The casino restaurants are "3" with the only one with a wait staff (and outrageously priced food) closed at 8. The other 2 food choices might as well have been fast food. The prices for cocktails at the casino were excessive $8 for a draft beer while you sat and gambled. I will never stay here again!

Even though this is a casino resort and children are not allowed in the casino and there is nothing to entertain them, the hotel allows guests to bring their children. Casinos are adult venues and it would be nice to have a place for guests to stay where we don't have to put up with bad behavior from parents who do not control their children. Children will be children. It's up to adults to moderate their behavior. The woman across the hall from me started off the evening badly by have a 1+ hour phone conversation on her cell phone in a volume level that I could clearly hear over the TV volume in my room across the hall. Since it was before 10 PM, I let it slide. Someone else must have complained because I heard security guard come up and ask her to quiet down. Later, her male companion came back to the room and had to beg her from the hall for several minutes to open the door at about 10:45 pm. Then the baby started to cry again. That was the first time she let out a guttural scream (not words, just scream), which made the baby more upset. I thought she was being murdered. I stopped from calling security when I heard her talking. I was awoken again at 1:00 am by the baby crying loudly and making noise with the crib rails. No audible response from the mother until about 1:35 when she screamed again twice. Security came up again. Baby cried off/on all night, as babies will do. The room was clean and comfortable. Bed was comfortable. The noise was not tolerable.

Clean large room. Friendly helpful staff. Garage parking with covered bridge to hotel and casino. Highly recommend.