Coral Reef at Key Biscayne

Poor kitchen equipment.

We absolutely loved everything about this place except the cockroaches. They freaked us out, so we didn't use the kitchen and were worried the bugs might make their way back home in our luggage.

Exceptional

I absolutely love the location, but above that, I love the staff. They are all very friendly and when I told them about a tinny issue, they addressed it immediately. There were ants in my room.

Cute, clean apartment with upstairs bedroom and bathroom and full kitchen. Pool area was nice and clean with floaties available and towels you can get from the office. On quiet street. Our sliding door didn't lock. Were only given 2 towels for 3 people but picked up extra from the office. The futon and folding bed were not very comfortable.

Very good

When I booked the hotel, I really used the pictures and comments to help me decide. I feel like Hotels.com does not do their due diligence to preview and critic the hotels they list on their website. I feel this website (hotels.com) has a responsibility on what they promote on their sites. I am very disappointed. Pool was green, always had to ask for towels, no hand soap (apparently don't use hand soap), never provided sheets for the pull-out couch, my son saw a coach roach, minimal kitchen ware and in the office, I saw multiple keys to my room which heightened my "safety" issue. Seeing so many keys available in the office should require a dead bolt on the room door. I would NEVER stay here again and would never recommend it. I have stayed in many boutique hotels along the coast from ft Lauderdale to the keys and this was unfortunately the worst.

No había buena limpieza

The accommodations were OK for the price they were asking

Staff is very servicial.

They seem to be updating the property but it needs a little more.

Horrible not safe. And I’ve reached out to both booking and coral reef. I could not even stay there. Sliding door would not lock. They had my name posted on their door with my room number and keys in my room with door unlocked. Anyone could have seen or been in my room. I walked in and walked out. Everything!! I can’t believe you have this property listed on booking

Place could use some updating. Looks much better in the pictures. One of the pictures showed the beach with a caption that said view from the room. That is misleading.

Beach Access Bathroom had holes in the wall, no tissue, no hand soap, bathroom to dirty to clean, toilet had permanent stains, patio slide door didn’t lock Room 206, sink stayed clogged

Superb

Good

It had a dingy scent- cleaning products masking cigarette smell.

Exceptional

Perfect, absolutely amazing

The location The shower drain was very dirty