Hilton Vacation Club Polynesian Isles Kissimmee

Very good

Amazing stay! Quiet, safe, relaxing, and good location. The rooms are modern, spacious and have everything you need!

We have stayed at this property multiple times and plan to return yearly. The staff is always so friendly and helpful.

Beautiful property, quiet and well kept with lots of room. The staff was very friendly and helpful!

Maybe the fixtures and layout needs to be updated and modernized, but other than that, it was great.

Amazing one night stay. I wish my trip was longer. Great price and surprise room upgrade at no cost. Friendly generous staff. Just fantastic. Will definitely book again.

We had a nice stay

What I liked was it was quiet we had privacy the pool was nice and we had a good time

We were there for one night. Staff was so friendly. Place is beautiful, grounds was so pretty. Johann was so helpful. We will come back.

It was a nice area and nice resort. We were there briefly but it accommodated us well. The customer service in the front was very kind.

Very clean

Loved the female customer service secretaries! They were. The BEST !!

First time staying at this hotel, the check in was a little troubling because the lady in the front desk was no help she was not respecting the room I had booked and she was going to make me wait longer for that other room but this older lady and the front desk guy were a huge help so they did get me the room I had booked... But other than that my family and I loved the hotel, rooms, kitchen, and bathrooms were very clean, staff were very nice and helpful, maintenance we're great.. my niece and nephew loved the pool... everything was up to my expectations!

We had 2 bathrooms One didnt work and we couldn’t flush, therefore the smell was horrendous Dishwasher didn’t work No room service which wasn’t never disclosed until we arrived

Nice place, fairly priced, and able to accommodate on an earlier than expected arrival day.

Family-friendly

OUR FAMILIES FAVORITE!!!!

Booked 2 rooms each with 1 King and 2 twins; upon check in only had rooms with 1 king and 1 queen. Told sold out for that night and extra persons could sleep on couches. Was able to get corrected the next day thanks to very helpful front desk women. Pools and hot tubs were great but did shut down one afternoon due to weather. Problem was they did not reopen pools or hot tubs till later morning next day even though there were no storms all evening or that morning. There was construction in one of complexes and they sealed and painted half parking areas for last 2 days of our stay, so caused some parking issues. We have stayed there several times and this is first time having issues and frustrations. Rooms were clean, friendly staff, convenient location.

Good stay for me and my family.

The front desk clerk says our room won’t be ready till 5:30 pm, because the last client had a late check out. Ok, no problem. I ask since our check in is delayed may we get an extended check out too? Umm, sure…how is 11:30 am? Ok perfect, thank you. We get a text at 5 pm that our room is ready. We arrive back for check in, then sent to another desk for a parking pass. It was more like I absolutely have to sell you a space (timeshare). No thank you we’re not interested. Tried to be nice but he wouldn’t stop. I leaned in at the counter and whispered “Don’t be like Westgate and cause a scene”. He stopped and we left. Next morning I’m in the shower and hear banging on the door (like the building was on fire!) screaming “you’re check out time is passed, 10 am was your check out time! We told him it wasn’t till 11:30 because of the delayed check in. He said no (he’s still yelling) it’s at 10 am! So we got dressed and packed up and went to the office and the manager apologized and said he’d reimburse our resort fee. I’ll never stay at this hotel ever again!