La Quinta Inn & Suites by Wyndham Madera

I stayed at La Quinta this weekend and had a good experience. The staff was friendly and helpful, especially the bartender working the night shift on 6/3. My room was clean and well kept. Breakfast included was so convenient. My only complaint is that they did not have hot water running when I showered, and that was unpleasant.

Beautiful well maintained property, good convenient location. Excellent breakfast, only recommendations are high toilet and wider shower for larger older guest

Personal working outside property, creating loud noise.

The front desk informed me that I was the first person to call regarding the water & that I needed to wait until the hot water came back on. I then asked if they turned the hot water off & she said no. So, I asked why I needed to wait until the hot water was turned back on if it wasn't turned off. At this point her attitude changed, she became rude. She offered to contact management to approve a full refund and suggested that I find another hotel. I reminded her that it was midnight and a holiday. At this point I decided to take a cold shower and go to bed. I turned the covers back on the bed and the sheets were dirty and hair was on the sheets & pillows. I called her again, explained the situation & asked for some clean sheets so that I could change the bed. She informed me that there were no clean sheets or pillowcases. I asked her to please confirm that there were no clean sheets or pillowcases available. She replied that the laundry was not completed earlier that day. After about 30 minutes she found some clean sheets, I changed my bed and got to sleep. The next day I asked another guess if they had problems with the water. They said that their water had been cold at night too for 2 nights.

The stay all went smoothly, the staff was very friendly. Breakfast is provided and was good and some cookies where left out in the evening. Room was comfortable and clean. No compliants, it was a great place to stay. Definately recommended.

It is right next to a cigar spot with many homeless around

Check in at 1:43 not 3:00 and for that reason was charged an early fee. Room didn’t have lotion went to ask and reception desk and were told they were completely out so had to go buy lotion. Water in tub/shower did not drain as you were showering. Will not be staying at this hotel again. We had stayed several time and had not had issues at all.

Great place to stay with a clean room.

wonderful staff, clean rooms and the happy hour was great

The room was spacious and everything looked new inside. Bed and bedding was comfortable. Staff is friendly.

Great hotel! Room was good and everything worked! Good location and the area was quiet.

The only thing I didn’t like the room was dirty and had a lot of dust in the vents and there was no hot water when we needed to take a shower.

This is a beautiful, new hotel. The room was spacious and comfortable. The bed was super comfortable. The only complaint I have is the shower head. Everything was perfect until I took a shower under that horrible, tiny, water saver spout. It’s unfortunate that they went with the cheapest option.

Staff that checked me in wasn't to friendly but over all great clean room no complaints breakfast was typical and pretty ok

The biggest disappointment was the shower. After a long day, I was really looking forward to a hot shower, but there was no hot water. When I called the front desk, I was told that too many guests were using the showers at the same time. While I appreciate the explanation, I have stayed at many hotels and have never experienced this issue before. Considering the price I paid, not being able to take a hot shower was a major letdown and definitely affected my overall experience.

The staff was very busy, and still amazing, attentive.

Very clean and had everything we needed. Washer and dryer located in the 1st floor which was convenient.

Rooms dirty mold in the shower, dirty vents, dirty stuff on the dressers. Everything staff was good help though..

Very please how clean this facility and our room. One exception, the toilet was too low.