Cambria Hotel Minneapolis Maple Grove

We had a tight meeting schedule or I would have pushed harder for some type of simple resolution. As a person who frequents this area, I'll skip this place on next months trip.

We stayed in a King Suite with a pullout couch. The presentation was nice but the room was set up more for one person. A small table but only one chair. Several decorative lights on the walls but no overhead light. Bathroom shower massage was nice. We had to ask for more than one set of towels, and sheets and blankets for the pullout. It was nice for the price.

When we checked in, the room was clean but someone had used the toilet and a hand towel after the attendant had cleaned the room. My wife had to clean up the toilet herself. Staff was delayed in coming to room to clean up.

The room was clean, but the beddings and mattress protector were cooked and crumpled

Room was big and very clean and comfortable. The hotel in general was very nice. We did not use the pool area, but other common areas were lovely! Room had 2 TVs, large bathroom and bed was comfortable. We will definitely choose this hotel again for our next stay.

The sheets were too small for the bed. The hot tub was so dirty. One of the two elevators was broken.

Very nice rooms. Waterslide was shut down by the state. I had two very disappointed kids. We only booked the hotel due to the pool area. Hesitant if we will stay again. I really wish we would have been informed the pool area was not working.

Our room wasn’t cleaned or towels replenished after day 1. Probably some notice that we missed. The shower was excellent. Easily the best shower experience we’ve had for sometime. The bed linens were clean but disappointing. No top coverlet, just sheets and a very light blanket. The breakfast was ok with enough seating. Would have appreciated Decaf coffee at breakfast.

The room and property were clean. I did not get the room type I reserved. They gave me a double queen suite instead of a king suite. Plus, the room they gave me was an accessible room, so the beds were very low to the ground. The desk had a broken leg and was basically unusable. To me, this was not a big issue, but it might have been to a business traveler. When I reported that I got the wrong room type and that the desk was broken, I was told that I received the very last room available. If I didn’t want the room, they would cancel my reservation and I could get a refund for a non-refundable room. Then, four people checked in after me. So, how did I get the last room? Anyway, the staff was friendly, but unhelpful. The property was clean and looked to be fairly updated. I would probably give them another try.

The site needs a lot of maintenance to improve the elevators, pool and hot tub as they were below water line, and our room wasn’t cleaned well.

After checking out we realized that we left a pair of new shoes in our room. We called the front desk and informed them, their reply was they would check and call us back. They never did call us back; we tried calling several times with the same answer. The shoes are there, so housekeeping has them.

Our first night we found bugs in the mattress. Went to the front desk with pictures and was brushed off. Ended up getting another room and it wasn't great. Sheets had stains. The front desk was very defensive. Ended up checking out early.

The pool area was small and we didn't have the time to use it however the floor to ceiling windows made the space more appealing and would have been awesome to hang out at in the evening! The room we had was more than I could have even wished for. For the price we paid for the room I was more than satisfied and wish we could have stayed another night. Black out curtains. King bed pull out couch with a wall in between the two. The bathroom too not h. Microwave, Keurig, and small fridge. Perfect for us. I would definitely recommend and stay again if I was in the area.

Clean rooms, friendly staff, comfortable beds. Couch had visible stains.

Who gives a king suite with two people; three pillows, 3 towels, one hand towel and one wash cloth. When I asked at the front desk, I was told I could come get it. One remote for two TV and be told repeatedly, they only give one remote per room. The night staff made it seem like she was doing us a favor to come get a second remote from the front desk Over all, the quality of this hotel has changed. I stayed here a couple of years ago and had a great time. I suggested this hotel for our stay. Another guest said the same thing. Breakfast was not that awesome. I could have run to the gas station and gotten better food.

The breakfast was OK, nothing special. The milk smelled sour. Our room had a bad odor in it.

There was only 1 operating elevator with a packed hotel! The landscaping around the building was in horrible shape. with tons of weeds all around the building...looked like a vacant property that was not being taken care of. On Saturday, the front desk worker was more interested in scrolling on her phone than attending to the guests...busy morning, water container empty, garbage cans over-flowing by the dining area. The cleaning service was horrible. Our stay was for 3 nights; I requested fresh towels and for our 1 small garbage can to be emptied. I received the fresh towels, but our garbage was never emptied until we tracked down one of the cleaners and asked for a garbage bag, which stayed in our room full of garbage for the rest of our stay! Due to the condition of the landscaping and the horrible service, I will not stay at this hotel in the future.

Bathroom is small

Fantastic location. Nice neighborhood.

Our stay was terrible, my fiancés powder band got stolen and the hotel did nothing about it. And the room did not get clean the whole time we were there! We had to begged them to clean the room and they did it once! The pillows were so uncomfortable and small, the comforter was a mess! And some of the staffs were rude!