Domaine des Remparts Hotel & Spa

great location. very friendly staff. ready to help. very secluded villas and feel private. variety in breakfast with great vegetarian option. Not so much vegetarian option in dinner. because its nestled in nature be ready for bugs, including spiders but remember that is not due to cleanliness. they kept the property and room very well maintained. Its just due to so much landscaping its unavoidable.

Our stay at Domaine Des Remparts Hotel & SPA was truly outstanding from start to finish. The property is absolutely beautiful — a peaceful oasis with stunning gardens, elegant rooms, excellent facilities, and a relaxing atmosphere that makes it the perfect escape in Marrakech. What made our experience particularly memorable was the incredible hospitality of the team. Every member of staff went above and beyond to make us feel welcome and cared for throughout our stay. A special thank you to Zakaria, the night manager, whose professionalism, kindness, and dedication were exceptional. No request was ever too much, and he consistently ensured that everything was perfect. We would also like to express our sincere appreciation to Imane, Fadel, and Hamza for their warm smiles, attentiveness, and outstanding service. Their genuine care and commitment to guest satisfaction made a significant difference and added a personal touch to our experience. The service at this hotel is truly five-star, and it is clear that the team takes great pride in creating unforgettable memories for their guests. We highly recommend Domaine Des Remparts Hotel & SPA and cannot wait to return. Thank you to the entire team for such a wonderful and memorable stay!

Amazing rooms, garden, spa, swimming pools, breakfast Personel very kind but sometimes disorganized

Food choices can be better, we ate same breakfast for 4 days !! And reflexology was a waste of money

The staff is so polite and kind. The grounds are beautiful. The rooms are large and the bed very comfortable The food at the pool is very average. That was a disappointment

Room size, restaurants and staff friendliness Certain areas needs renovation

It was amazing, the breakfast, the rooms, the gardens, we enjoyed very much I was planning to take a hamman but it wasn’t available due to power issues, as informed by the staff

Loved the main pool area. Lunch by the pool is very good and staff are all very friendly and attentive. The decor in the main areas and in the rooms is lovely. All light and airy which is perfect for the weather. Breakfast. There is an enormous amount of delicious food that comes out for breakfast, it was such a shame to see so much food waste - I'm not a fan of buffets, but for breakfast it's so much better so people can help themselves to how much they would like.

Just perfect. The heated pool was a life savior during our stay. The service is impeccable. The rooms are vast and very clean. Breakfast was delicious! Nothing

Exceptional

Exceptional

We booked our stay for seven nights and, just before arriving, also recommended this hotel to our friends from Holland, who stayed here two weeks before us. From the moment we arrived, we were warmly welcomed, and we immediately liked the property. Our room was spacious and comfortable, and the location was great, with our taxi driver available daily. The service during breakfast, lunch, and dinner was excellent, and we truly appreciated how hard everyone worked, especially during Ramadan. During our last dinner, there was a small incident, but it was quickly resolved with great care, which we really appreciated. As frequent travelers who value comfort, luxury, good service, hospitality, and great food, we’d like to share a few suggestions for improvement. The fitness area photos on Booking.com show a weight machine, but in reality, the gym only had cardio equipment. Additionally, some of the cardio machines made excessive noise, making them unusable. The quality of lunch by the pool was disappointing and overpriced, which was surprising since the food at your other restaurant was excellent and more affordable. We highly recommend focusing more on the lunch restaurant, especially since there are no alternatives nearby. Breakfast was exactly the same every morning, with no variety. Offering more options would enhance the experience for guests staying multiple days. When we requested a few Moroccan cookies, we were told they weren’t for sale but would be provided. However, we were later charged 90 dirhams without prior notice. Small details like this can impact the guest experience, especially in a location with limited dining options. Overall, we enjoyed our stay. Whether we return or recommend the hotel will depend on improvements in these areas. Thank you for your hospitality, and we appreciate your consideration of our feedback!

Exceptional

Very good

The room was absolutely huge and really well decorated. The pools were large and the heated pool was a big bonus in February. The staff were fantastic. The breakfast was the best we have had anywhere on our travels. Somebody's child had a toilet accident in the heated pool and when we alerted the pool maintenance engineer and then reception nothing was done to clean the faeces from the pool. Guests were left to swim in it. When we have had a similar incident in Lanzarote the pool was immediately closed and the pool was cleaned and disinfected for 24 hours (i.e. how it should be done).

Good

Exceptional

We absolutely loved our stay at Le Domaine des Remparts. Everything was great, the room, the facilities, the staff, the food. And having a heated pool was a big plus!

Superb