Hotel Jadali & Spa

Good location but in an area of Marrakeh with lot of clubs, bars and restaurants. We could hear the music in the room by evening The rooms are incredibly small, and the walls between them are extremely thin. Consequently, we could easily hear the conversations of the adjacent rooms. During a summer 40+ degree heat wave in Marrakech, the air conditioning unit went off and couldn’t be restarted. This made it impossible to get a night’s sleep under such conditions. These technical issues are quite common. I had requested to change the room during the night when this happened, but my request was denied. Breakfast is super average and standard, nothing really fancy.

Location, style, service and price Absolutely nothing even the breakfast was an amazing feast

I always recommend my self and family to stay there

Hotel Jidali is in a great location in L’Hivernage … very safe and very close to the Medina . My room , 5th floor was large and spotless and very well tended through the week. The house restaurant is a spacious gathering place for guest from around the world . Mr Jaouad keeps the fine breakfast running tip top . A great array of breakfast options greets every morning. The Hammam and spa and the large indoor pool are wonderful facilities to shut out the world. I can’t thank enough for the attention of the staff … Ali , Mouna , Jaouad’s team in the restaurant Hicham , Dounia , Suki and all the others smiles every morning made my week at Jidali a very memorable stay !

The location I de don’t want to say, that I don’t like, but the breakfasts take too long.

Location,spa and the staff are very friendly

Amazing staff on reception Nothing

Nice breakfast very good location Bed a bit uncomfortable

No alcohol sold on the premises although it is advertise to seek these

The location and the hospitality. Nothing

The AC didn't work because they only have heat in the winter, but our room got very hot in the afternoon sun. It was uncomfortably hot to sleep. Also, I read this but didn't take it as seriously as I should have- the streets around the hotel are very busy and Moroccan drivers honk A LOT. Even until 2 and 3am I was woken up by the cars on the streets below.

Quality of the food at the restaurant + the service

Beautiful hotel with amazing staff and facilities. Walkable distance into the medina. Nice spa. The rooms were too hot to sleep in and we couldn’t open the doors to the balconies as there was a club pumping out loud music until 3am just next door. No sleep to be had. Such a shame.

Location, location, location! The hotel is situated in Hivernage, a modern, clean, and safe district of Marrakech. It is conveniently close to the airport and all the major tourist attractions in the Medina, such as Jemaa el-Fnaa. It is also within walking distance of supermarkets like Carrefour. While a traditional riad can be charming, it is often inaccessible by car and difficult to find — even with Google Maps — since the Medina is largely a pedestrian area. We stayed at this hotel both when we first arrived in Marrakech and again after returning from our five-day Sahara Desert camel and hiking trek from Merzouga. We truly loved Hotel Jadali: it was quiet with minimal street noise and offered beautifully served breakfasts. The elevators are too small and slow.

There was one woman at the front desk that was rude. Other than that the staff was wonderful.

It’s clean and has good rooms Breakfast service was extremely slow and I had to leave without eating because no one paid attention. I called reception to confirm I could pay for my taxi by credit card, and they said yes. When the taxi arrived, they suddenly said credit cards weren’t accepted and then argued with me, insisting I “never mentioned it.” They even claimed no taxis in Marrakech accept cards, which is untrue — at the first hotel I stayed at, I paid by credit card with no issue. What made the experience worse is that it could have all been handled politely if the receptionist had simply apologized. Instead, he argued and denied what I had clearly said. Overall, not a 5-star experience at all.

Everything

The breakfast was good, the servers were very helpful to accommodate our preferences This hotel provides far from a 5-star experience while charging high rates. The A/C in the room we were provided wasn't working properly. The hotel staff kept saying that it was working fine, but it was clearly not doing anything even after letting it run for sometime. They sent an electrician to look it at it a few times to no avail. We had to convince them to give us a new room that night, and it was obvious right away that A/C in this new room was functioning. Furthermore, the new room was smaller than the one we had been charged for, and they didn't give us any partial refunds or something else to make up for it. We hoped that this was a one-off issue, but our remaining stay showed further problems with the quality of the hotel and service. Room service would take a long time to come. Housekeeping would forget to stock new towels after taking the dirty ones. The key cards would stop working within a day (we had to keep getting them replaced). They would be reluctant to provide additional bottles of water. Overall, the hotel is more of a 3-star quality and so not worth the prices they charge.

Everything was good

Location and design Elevator