Hotel Le Caspien

The security guard behaves as if he works in a bar rather than in a hotel.not communicate professionally with customers

Friendly staff in reception, main restaurant and breakfast restaurant. A pleasant and clean room, restaurant food excellent, good breakfast. 2 things we asked be looked at in the room. They were resolved immediately. No top floor terrace. It was in process of being built. Information said it was around 10 mins walk to Medina/Square. It was a 10 mins taxi ride.

Location Breakfast Cleaness Furniture is too old

Nice sleep

We switched here after our tour booked us into a poorly rated hotel down the street. It was the BEST choice! Staff was lovely, room was quiet and cool and clean. Comfiest bed on my whole trip and I am picky about my mattress! Se loved the small pool, both restaurants and the location. Staff was lovely and helpful every time.oh, the towels were also very nice :) Nothing

Noise, especially since there was renovation on the roof that the guy in the check-in didn't mention although I asked him to give me a calm room because I didn't feel well and wanted to wake up late. He gave me the worst choice. Later they changed after I complained and they apologized offering me a free transfer to the airport.

However, it was extremely noisy at night due to the pool area being open. Since the several rooms face that side of the hotel, you can hear guests talking, yelling, and laughing late into the night. I spent two nights almost without sleep, which significantly affected my overall experience.

Amazingly good value for the money! Very nice restaurant and 2 bars with a pleasant atmosphere. We were supposed to move to another bar, but we both had a great evening and stayed in the hotel bar. The pillows of the bed were a little hard! But, I am complaining on a very high level now!!!

There was construction and loud noise which made it hard to relax

Cleaner looks new and fresh All was good

Beautifully clean boutique hotel with great dining options. Pillow are really firm!

LOW PRICE . Location in Guilez is good. 30 m safe walk to Medina, Starbucks 5 m walk , ample restaurants and an excellent hammam nearby ( Le Bain Blanc) All staff, very friendly. Breakfast is monotonous and lacks variety and flavor. Electrical problems in room solved fairly quickly. ( Didn't go on vacation to deal with this kind of issues) Tollet slow in bathroom, tiny bathroom difficult to move around room - the worst part. Room small in general, small skinny door to balcony difficult to pass through. Lighting is poor, room feels dark ? If you're on a small budget, just do it - you'll survive ; else,  spend more and get more comfort, space and quality

The restaurant, lobby and common areas were fine. Breakfast was amazing! Big portions and many options integrated as a Moroccan breakfast. Also, we exchange money in front desk which it was very convenient. Our room was sketchy :( balcony doors didn’t close, bathroom outdated and carpet in the room very dusty. Room were not maintained in good condition and we felt uncomfortable (we just booked 1 night here and I wouldn’t book it again ?)

The room was nice, comfortable, spacious, and clean, with a lovely pool view. I really appreciated coming back to a clean room every day after breakfast. The staff were very sweet to my baby, which meant a lot. The receptionist during our last two days was exceptional; professional, friendly, and very easy to talk to. The room didn’t have a kettle, which was disappointing. Breakfast was excellent on the first day, but from the second day onward, it was mostly sugary pastries, sweet yoghurt, and eggs. I ended up eating eggs every day. Other tables were served items like veggie salad, which we weren’t offered. I only asked for it on the last day (which I proactively had to), as I didn’t want to make things awkward during our 4-day stay. Unfortunately, the overall attitude during breakfast felt unwelcoming and unprofessional, and at times, we felt treated differently. This made us quite uncomfortable and is unacceptable for a three-star hotel. Another guest we spoke to felt the staff were unprofessional as well. Overall, this really affected our experience and left us wondering how the hotel has so many positive reviews.

In the morning i went out and room got locked had to ask reception to unlock

The room is big, clean, has very comfy carpets, and has a bathtub.

The staff were kind and welcoming, the room was very clean, and the location was close to everything. Room service for breakfast is not available

Breakfast was great, pleasant surprise

The location of the property is excellent. Nothing, everything was great.

Friendly well located Hotel. Great bar and restaurant.