Hotel Safia

Clean, Accommodating Not enough outlets and lights

The location for Gueliz was great The A/C only cooled a little

Nice Hotel, great Staff! They offered some water because it was so hot and gave good advices for restaurants etc.

location the breakfast

Clean. Simple. Friendly staff.

No comment

left too early for breakfast Close to train staation Did get early am taxi for us On a very noisy main street and they couod have put us on the back side of the building.

The room was incredibly dirty!!! The beds were clean, but the bathroom was terrible, and the tile floors throughout the room. Disgusting.

Nothing Our stay at this hotel was extremely disappointing and did not match the photos shown online at all. The property was not clean, and the overall maintenance level appeared to be nonexistent. Upon arrival, there was no welcoming staff and no assistance with luggage, which set a poor first impression. The room itself had a very strong unpleasant smell, and there was visible mold. The level of cleanliness was unacceptable and, more importantly, concerning for health, especially for guests with asthma or allergies. We had originally booked four nights, but we could not even stay for a few hours due to the conditions. Two members of our family have allergies, so staying was not an option. We requested a cancellation and refund for the remaining nights. Later that evening, the receptionist confirmed that our request was accepted, including a refund and return of the city tax. We received the same confirmation again at checkout. However, despite these assurances, no refund was processed. We feel misled and extremely frustrated by the lack of honesty and professionalism. This experience unfortunately affected our entire Marrakech trip in a very negative way.

Older hotel in a great location for those transfering from supertour bus to train Would be nice if they had coffee in the room or lobby

very convenient location. Courteous, professional staff. I liked everything about this hotel

Lovely place

Everything was disaster they did not give sleepers room was so dirty

If you are traveling through Marachech the location is excellent being so close to the train station and bus station. Hotel is older but in good shape.

My stay was good, the room was clean every day and the staff was polite

Nothing specific

Good people

good sleep clean rooms no facilities No fridge No water

Location but the rooms over the mais street are super noisy ! There are cockroaches in my room and bathroom !! Lots of small ones. The bathtub was broken (plastic ) and as soon as I started showering, à Very dark brown smelly staff started coming out from the broken part under my feet! Disgusting !?

Yes Everything was good, don’t like how the both closets are close to each other in the toilet