Courtyard by Marriott Dallas Allen at Allen Event Center

The 7th floor that I was on was very hot. I asked the front desk to check on it. Nothing happened. 2 days ater I asked again about at the heat on the 7th floor, I was told that's the way it is.

Other than that our stay was great. Breakfast costing

we booked this as part of a wedding. The wedding rooms that were help for the wedding party were under the name Watts. The wedding was a Sunday night the night we were to stay. I was in the wedding as well as part of the wedding planer group and decorating. i called the hotel several time prior to the stay on late check in no call back. The day of on March 8th i called even asked for the manager/planner by name per the bride of the wedding. The person i talked to would not help me would not get me the person i needed to talk to did not call me back and basically said sorry not sorry. The bride even told them its for the Watts wedding and they were rude and basically said no so when the wedding ended mind you it was not that late maybe 8:30 or 9 pm we did not have a room to stay because they would not allow us to check in once my husband arrived. We lived over 2 hours away and had our 13 year old son with us it was very upsetting and horrible business and I will never ever stay at that band of hotel again.

elevator hallway on 9th floor and I did verbally tell the clerk. Isaiah, on the night shift, was professional, courteous and welcoming. Not your fault but the feeder road is being used for a drag strip at night. The people in the next room smoked cigarettes on the balcony and I could smell it.

Good hotel, good staff, everything is clean.

It was arranged to insure comfort from the private courtyard with yard games to play to the cookies and lemonade in the lobby to welcome guests There really wasn’t anything I didn’t like

Staff (Claudia, Alex) very nice. Great breakfast - extended hours Prepayment a week before didn’t download prior to checkin

Clean room, cool AC, close to restaurants and stores.

My second stay here, excellent staff and clean facility what else can you ask for

Great location & parking. Walkable to many places for food, shopping, and entertainment.

Friendly and helpful staff! Amazing avocado toast at the cafe.

Had king room. Seem somewhat cramped but very nice. Clean.

The only negative was that the bedside electrical outlets are so worn that charging adapters for our phones wouldn’t stay in place. The one on the side of the bed nearest the door didn’t work at all. For this reason I rated the property only fair on maintenance and the overall experience good instead of excellent.

Amazing

The breakfast was very good!!!

Excellent service and the staff are amazing!

Breakfast is strange. They show it is open until 11am on Saturday. However we could not get breakfast at 10am to our room. The property is very nice. It is a top level Marriott Courtyard. However if you really look you start to notice it is lacking proper maintenance. The lobby has stained ceiling tiles and there is just a sense that they are choosing to not maintain everything to a high standard. Room was clean. So the maid service is too notch. The restaurant is just kind of strange. The Starbucks never has anyone there. We waited several times in the mornings and could never find anyone. Definitely worth a stay. Priced well and the staff is very good!

Nice!

The room was very clean, the staff was very helpful, the breakfast was very good. Only thing I didn't like was having to pay extra for parking and the breakfast buffet.

AMAZING STAY!! Wish my trip was longer, my stay at this hotel made my trip one of the best in the last couple of years