Comfort Inn Midland South I-20

Close to where I needed to be The elevator was sketchy and the owner was strange.

Front desk owner with a...

Disappointing

Felt like home even if I was far from home.

The owner was up set when I was trying to check out the pool but he yelled at me so I left My shower in my room didn't have a shower curtain

Poor

Good

No snack vending machines on property. They turn off the electric to unoccupied rooms so it takes a little while for the A/C to get the room cool after you get it.

It was good for a one nighter

Superb

The hotel had a sewage smell in the elevator. When exiting onto the 4th floor, the hallway had a foul smell but not as prominent as the elevator.

Good

Good

Pillows had blood stains and were not changed.

maintenance side, the sofa in the room was torn and in a state of disrepair.We specifically chose the hotel over others because of the advertised indoor pool; however, the experience was deeply disappointing.

Disgusting hotel! This is NOT a family friendly hotel. From the 30 minutes I was there I saw multiple workers coming in and out of the hotel. The second you walk in the lobby there is a foul odor, & dirty lobby. No one in the front then you see a child run out of the back and finally someone comes out to check us in. In the elevator there a dolls leg in between the doors and the wall (hard to explain) full of dust. There is piles of dust & dirt in almost every corner. We walk into the room and I start to check out the room and there is SO MANY stains on the bed skirt and bed sheets! They were so obvious it’s hard to believe they were missed when cleaning the room. Then I walk in to the restroom and there is hair in the shower tub and sink, & let me tell you it wasn’t a strand of hair. The tub was so gross! The carpet in the room did not get vacuumed it was very obvious as well. There was no way I was going to have my children stay here I left right away! Whoever does the cleaning here is not doing their job or just doesn’t care. You’d think that after Covid simple cleaning habits would be followed 100% of the time.

It was horrible from the outside in

Ac worked great, the best of any hotel we’ve stayed this year. Breakfast was awesome!

Older hotel that was clean; elevator button was broken when we first arrived but was able to call from the 2nd floor the go down and board on 1st floor for elderly parents. It was clean enough but had an interesting smell.

The elevator is very slow. People are backed up at the elevator trying to get to their room. It fills up fast and then there's more waiting for it to come back down. The sink in the bathroom was very slow draining and that's gross. The shower is a porcelain tub, nothing nonslip about that surface. I almost fell twice, once while inside the shower and once trying to get out. The water starts out cold, takes a while to heat up and during your shower is apparently still heating up and turns scalding. The shower curtain was very dingy, gets soaked immediately and that's uncomfortable to have a wet cloth hanging there until it dries. The bath mat was so thin it took was soaked the second you step out of the shower. The paint on the bathroom walls are affected by steam and peeling away at the ceilings. There's a vent but it didn't turn on. The edges of the toilet had stains by the hardware, or was just not wiped up. The curtains seemed unclean as well. There were not enough washcloths for 3 people. When we checked in they gave our party of 3 only 2 keys. One key had to be used at all times to keep the lights on leaving us all only one key! We checked in very late due to traveling and left by 7am. We slept and we're greatful for the rest but I would never stay here again. Not all Comfort inns are equal.