The Cranberry, an Ascend Collection Hotel

The hotel was fine but the bar next door had a very loud band playing. If you are looking to get some sleep stay elsewhere.

Exceptional

Poor

Exceptional

We turned the bedding down and at first glance I noticed the sheets were wrinkled (looked slept in). I didn't question it further since the made was made up. Once I pulled the sheet back further I saw a pair of old socks under the sheets. You can imagine my disgust. I called the front desk immediately and she kindly gave us another room. I asked her to let housekeeping know. She said she would. I am very disappointed that noone made an effort to contact us to acknowledge our experience or apologize for the inconvenience.

Friendly staff, great breakfast, Keurig in room

Exceptional

Our room was right beside a highway where it sounded like a racetrack ALL NIGHT LONG. It was horrible. None of us slept we were exhausted making a 3+ hour trip home the next day. Hotel should put some type of soundproofing up or something.

The breakfast and coffee were terrible. Eggs are disgusting. Bacon was good. I dumped the coffee. Breakfast

Breakfast

Staff was very nice and the Tropics restaurant next door is the best

Superb

Room was clean and staff we very friendly. thank you,

Very nice hotel

Exceptional

Oooh that noise! Maybe we just hit the terrible double-whammy of a room right across from/above the restaurant's patio and on top of the interstate. Very loud outside band playing until just after midnight (a Friday night) and loud cars alllll night. Other than that, nice new carpet in the rooms! Slightly awkward bathroom set up that begs for a door on the water closet. Great Tim Horton coffee pods for the coffee maker.

A very nice hotel. Nice ambiance & decor. The staff was very friendly & helpful. The room was huge. Needs more soundproofing between the floors. Awakened & could hear every step & cough when the occupant in the room above came in at 1 a.m. & got up again at 3 a.m. And could hear the music from the restaurant's outdoor entertainment. Not sure I'd stay there again due to the noise.

I have stayed at this hotel several times because of its convenience on my travels. However, last night was the last time I will stay there. I could barely sleep because of the gross sheets on the bed. They were pilling and had those little balls all over them that felt terrible on the skin and are literally from being old and overused. If I didn’t have a child that needed to sleep, I would have just left. When the AC kicked on it smelled old and musty and the smell was overwhelming. The room never got very cold despite dropping the thermostat down to 65 degrees. I would have rather slept in my car, than waste my money on this hotel. For how much it cost, it is definitely not worth it. The room I reserved also advertised a daybed, which was not in the room I received. Additionally, it also advertised soundproofing which seems nonexistent given the amount of noise I heard throughout the night and being that close to the interstate.

Very Clean and comfortable!! Pet Friendly as well