Econo Lodge Morristown West

Food left in the fridge took 1 1-2 to get registered

DO NOT STAY HERE!!!!! We were visiting Morristown for a family wedding. We made our reservations at this hotel in January 2023 and paid by credit card at that time. When we arrived at the hotel, we were informed by the front desk lady that they would not accept the rate that was listed on hotels.com. They said that Econolodge rejected the price and cancelled our reservation. (I had called Econolodge 2 hours before we checked in to confirm our reservation and they confirmed the reservation.) We were offered rooms at a higher rate and would have to pay for them. They did not offer us a refund. I have called Hotels.com and have asked for a refund for the cancellation that the HOTEL did. Hotels.com told us that the manager of Econoloadge would not issue a refund. This place scams people out of money. I'm sure this constitutes FRAUD! They gave us a print out on their stationary that stated that I cancelled the reservation on May 31, 2023 (which is not true.). If I had cancelled the reservation on May 31, 2023, it still would have been before the June 6, 2023, which was the cancellation date without penalty. This is the worst place that we have ever dealt with.

Our room was filthy! Trash still in garbage. Used q-tip in bathroom. Obviously not cleaned. Smoked in when we requested non smoking. Paper thin walls. Barely slept at all due to the filth. Sheets were disheveled underneath the comforter. Showered with shoes on and still felt disgusting after. Absolutely horrid! We thought we could tough it out. We would've been better off sleeping in our car.

Hotel staff was friendly. Hotel unfortunately smells of smoke.. Not very many people were there. So it was quite..

I dont like this hotel

My only complaint was the noisy air unit not to mention it didn't cool well at all other than that issue it was a great stay.

My wife and I stayed in this motel in 2011 and were satisfied. This stay had disappointing breakfasts and poor maid service. However, after addressing the maid service issue, we were satisfied with the cleanliness of our rooms. There was no internet service.

Nasty all three rooms had bed bugs. We had to wash all our clothing and bag before moving to another hotel.

The room was very clean. The breakfast was just ok. It needed fresh fruit. There wasn't enough parking near entrances but were still plenty overall. The ice machine had a leak so they shut it off at night so there was no ice in mornings. Overall it was a good experience. The problems were minor ones. The fact that the room was clean and cleaned daily were the most important things to me.

Very disappointed!

The hotel staff were pleasant and the room was clean. The accommodations were minimal, but for ~$50/day, who can complain?

nice we enjoyed our getaway close enough to attractions but far enough away for quietness

i got off I-40 and booked this room. It ended up being 21 away from the interstate in Morristown, TN. Guess I didn't't notice that when I booked it. When I got there the place was not at all well lit and it looked empty. The computers were down so they didn't have access to my reservation but booked me in anyway. The room was clean and comfortable. My only complaint was a very noisy air conditioner. It was late. I was tired. I didn't complain. It was 50 bucks.

What I look for when I travel are: a clean room; a comfortable bed; a good breakfast. This hotel met all three expectations. It's a little outdated. If you want more than than a decent hotel room, there are hotels down 11E that will cost you a whole lot more.

Requested nonsmoking room, but smelled smoke the whole stay. Should separate smoking and nonsmoking rooms.

The place is pretty sketchy. It's not very well lit and is scary.

Seedy, worn-out furniture. Paper thin walls. "Non-smoking" room reeked of cigarette smoke.

We asked for a Non-Smoking room and the room they gave us smelled like cigs and had 2 ashtrays in the room. The price was right for what we needed. Staff was friendly. The location was great. We would stay again...

Room was small but clean and in good condition. Bed was comfortable and temperature in room was good. Not fancy but nice.

Ankom sent, skulle bare få oss litt hvile før vi kjørte videre. Til det formålet og den prisen, funket det veldig bra.