Red Roof Inn & Suites Newport News

Ron was clean, especially bathroom. Parking was good. Rest of hotel was a little “tired”. Staff was very nice and helpful.

The pool could use a do over

Rooms were dirty, front desk not helpful, breakfast was abysmal.

Couldn't use TV in Room.

Great room

We got there early and couldn’t get in because they were cleaning. lol the room wasn’t sweep or clean. Had mold on the walls near bathroom. Towel rack was broken out of the wall and just hanging. You had to unplug the microwave to open the door after using it. From the front door through the check in area was a mess. Ice maker broken water everywhere. Trust me we want be back.

I had to request the management to change the bedding, bring clean towels, toiletries, and the TV never worked...rating from 1 to 10...I'd give it a Zer0!!!

Our stay in Yorktown was great. The motel was close to the attractions we were visiting. Great scenery along The James River.

Close stay for my visit to Ft. Eustis and the staff was really helpful.

We got there at 1 am and there was no one at the front desk, so I had to walk to hotel next door to get assistance. There was stuff floating in the toilet. Mold on the ceiling in the shower. The shower curtain rack was about to fall and curtain wouldn’t stay. Hair stuck to the walls of the tub so it doesn’t appear the bathroom was properly cleaned. The bed was nice and comfy and AC worked. We only slept there and left early the next morning.

Everything except for the staff and bed is horrible. I stepped on a bug in the middle of the night when I used the bathroom. I guess that's what we get for what we pay for.

Cable no connection

Worst hotel stay every 0/10 do not recommend. This place was so filthy. The first room they put us in the bathroom light was out and the toilet was gross. We changed rooms twice and it was still gross… and the non smoking room smelled like cigarettes. There were dead smashed millipedes all on the side walks and in the stairwells. The professionalism was non existent The pool was cloudy and bug filled. I mean I could go on and on. And I stayed there for the 4th of July weekend!

Didn't like anything about it. The room had cockroachs bed was hard and noisy, there was no amenities very little but wipe only 2 towels for 2 people crack heads running around the property. Stayed 8 hours and got the hell out

Not the worst hotel I’ve stayed in. Wasn’t bad. Good nights sleep

This place was terrible. The room looked nothing like the photos. False advertising. The room smelled like cigarette smoke, the floor was filthy, the paint was peeling off the bathroom ceiling, the curtains were broken, and spiderwebs hanging from the ceiling. Then at 4am the people above started stomping around for 30mins straight. Never ever staying at this place again.

It was okay, not outstanding

I stayed here because the reviews Expedia showed were okay (should’ve checked google). The lobby seemed fine but as soon as we walked into our building it smelled like an animal shelter. It’s obvious people had cats/dogs and did not clean up after them. The place had so many roaches alive and dead and looked like it hadn’t been cleaned in a long time. There was also burn marks on the comforter and the tv didn’t work. Our stay was only for the night so it’s fine and I didn’t fear for my safety but I did fear for my hygiene.

Got bedbugs. Room smelled terrible. Big stains in the carpet

Bad customer service and no hospitality