SpringHill Suites Marriott Norfolk Old Dominion University

The room was clean and welcoming! The staff was very helpful and accommodating to any requests we had. The variety of breakfast options was exceptional and the coffee was delicious!

Yo no lo recomiendo el personal no es amable le contestan enojados y el servicio de la piscina es terrible no ponen suficiente papel de toilet y cuando unos les pide papel de toilet solo uno le dan en otros hoteles ponen 4 rollos de papel en cada baño y cuando uno les pide solo uno le dan no lo recomiendo no pudimos usar la piscina solo que estaban dándole mantenimiento le pongo la calificación 000

The breakfast definitely seemed underrated for a Marriott. Unlimited selection all just heated up things or frozen things. Very mid.

Room is clean and breakfast is great but time is too strict…

Nice

The hotel is literally across the street from the Chartway Arena where we went to see Teddy Swims. The hotel is clean, comfortable and has a nice restaurant attached. We would stay there again for a concert!

We arrived a lil after 3 for check in room was not ready, ok no problem. Once we were able to check in the room was very musty . The sheets was used sheets for the pull out bed. The restaurant area smelled old like. My mom enjoyed the breakfast. Staff was polite and welcoming. Just need to do better with the smells in the hotel. Nice area for the hotel

Our room looked like it had been straightened, but not cleaned. The sheets and towels were fresh, but there was visible urine on the bathroom floor, the toilet seat, and the underside of the lid. There was also debris in the bathtub.

Everything

All of the amenities. And the bar and Grill Ice machine broken

Staff was friendly, rooms were clean, but needed some updating.

Very close to the graduation I liked everything about the property good location

The location was good for what I was there for. The breakfast food was not hot. It was just a little warm. The coffee was also just warm and the apple juice diluted with water added to it. The to be up and running and the food to a little hotter and the juice not too be watered down.

Garage parking is convenient. However our room TV did not work and is situated in an awkward format. There was wig hair found all over the room. And the temperature of the room was not consistent. We were gone most of the day and when we returned the room would be in the mid 70s when coming off a hot baseball tournament you would hope you can come back to a room that you set the temp to 70 on.

The breakfast was the best thing. Amazing waffles and a wide spread. All staff was super friendly. Crumbs and stains on pull out couch.

1st class staff at front desk. I always receive a warm and welcoming greeting and they provided any information requested with a smile. However the room was clean but dingy, outdated, dark and gloomy. I hated being in the room but the lounge lacked an inviting sitting area and the pool water was too dirty to swim in. The breakfast bar was okay.The location was also okay. This hotel definitely did not meet the standards for the amount paid and being part of Marriott chain.

Clean, friendly staff

I picked this property to be close to ODU and to take my kids swimming. The pool was freezing and the staff had no answer as why it was so cold. I didnt see anyone get in the pool during our stay.

The convenience of the location in reference to Norfolk General Hospital. I've stayed in a few Springhill Suites, this may have been the worst. The room was small, not that big a deal, but it wasn't clean. However the worst part was the shower. The hot and cold water did not work. It had two temperatures, scalding hot or ice cold. Luckily it was only booked for one night.

It was across from venue Having room on busy street,could not sleep