SpringHill Suites Marriott Norfolk Old Dominion University

Good place to stay

Pool out of service for our trip 😢 Location perfect for ODU events I have been coming here for 14+ years and rooms are very tired and need a revamp urgently particularly for the price paid Every else good

Overall good clean nice breakfast but needs some updating.

Proximity to campus Needs some updating.

Not much Despite being told we would get room service every two days, we received nothing by the third day despite calls to the front desk. Called twice for new towels and eventually had to track down a housekeeper to get some. Terrible service.

Pool was closed, was a little bummed as it was part of why I booked this location. Front desk asked if I was parking with them but did not mention that it was an additional cost, fortunately when I realized it upon check out the new front desk resolved the unexpected charge which I totally appreciated.

Very clean, was quiet. Liked how easy it was to check-in, room was larger than expected, complimentary breakfast was great and surprised with the elevated options. Garage was just across the street, a quick walk. Pool was closed, was a little bummed as it was part of why I booked this location. Front desk asked if I was parking with them but did not mention that it was an additional cost, fortunately when I realized it upon check out the new front desk resolved the unexpected charge which I totally appreciated.

It was across the street from the arena where we were going to a concert It was expensive but the convenience of being able to park at the hotel and walk across the street to the concert made it well worth it!

Very good

Pleasant

The suite we stayed in was in disrepair. The bathroom is especially in need of a facelift. The walls are stained, the wall covering is peeling and the pool was out of order. There is no hot tub either.

We came down one half hour before breakfast ended. Couples were waiting for coffee at that time. Carafe never got filled all the way so it was emptied before I got to it. I had coffee prior from the room, again, not what I expected. Room was clean and bed comfortable,viwas

Breakfast was great, staff was helpful and very respectful. Room was huge. I love large rooms.

Conveniently located near ODU.

Room was ok, Bed was extremely uncomfortable and small. The halls and area was not great.

Breakfast was perfect I am used to Spring Hill suites having plates, dish detergent, and kitchen supplies, but none were available. Went to desk get salt and pepper.

Pleasant

Good

Passable

Room wasn’t cleaned, had to request clean linen and towels and was charged an additional 254.00 after checked out and room was paid for in advance