Best Western Plus Oswego Hotel and Conference Center

Then our room was with the block of rooms for the wedding guests. People up and down the halls, slamming doors until very late. It was not a relaxing stay.

My only complaint is I had to wait 45 minutes for my room to be ready when I went to check in at 3:00pm. This wasn’t a huge deal for me being I had friends also staying there and hung out with them. Overall this is my second time staying here and I would again.

Ok

We checked into our room . It was on the first floor(basement) down a hallway. When we walked in the wallpaper was lifting off the walls. The floors were actually wet and the walls had mold. The women at the front desk was a saint and helped us get a new hotel to stay in for the weekend. It is a shame because we are big fans of this hotel.

Booked future visits. Just right for the moment

Excellent stay, location is amazing, views of the water and access to walking path were my top features. Plus the indoor pool and hot tub were excellent.

The hotel itself was lovely. Clean, great views, friendly and helpful staff. Breakfast had a nice variety, but ended pretty promptly at 9am. Coffee and hot water we're available throughout the day. A couple things of note. The room description lists both a refrigerator and microwave, but there was no microwave except for a single shared one in the main breakfast room, which was inconvenient at best. The pool and hot tub are part of the on-site fitness center and close for the day at 8pm, along with the gym facilities. This was frustrating as it is not stated anywhere online and we got in right at 8 hoping to check it out. The room itself was clean and spacious and we would stay again with the knowledge that there are some key details missing in the write up

Room was clean, staff were so kind, breakfast was delicious with so many options, hot tub and pool were so great!

Better than I expected - the room was, well roomy. It had a nice balcony on the river and the breakfast was varied, tasty, and plentiful even close to the end of the time they were serving (believe me, as non-morning people I've seen some sparce 'buffets' by the time we go to eat). Service was very good - people are friendly and helpful. There's a conference center with restaurant attached if you need food or entertainment and honestly several others within a 2 minute walk. The location is great to walk around Oswego. It's not a luxury hotel, but I'd say the next best thing.

I had a beautiful view...balcony where outlet meets lake Ontario. Rooms were clean...all windows could be cleaner, furniture, fixtures, decor could all be updated. Beds were very comfortable. Bedding was decent, and comfortable. Towels were worn out and dry. Gym was outstanding, pool was nice. Breakfast was great for free all inclusive buffet, staff was great, wasn't thrilled to look down off balcony and see dumpster, but at least I couldn't smell it. Could use someone to offer to help you with bags. My family and friends basically booked entire hotel and noone was offered help. Probably not staffed for it. Oh, and fridge vibrated all night bc not tight seal, definitely would pay for itself in utilities in a month if they replaced it. Also tiny bottles of shampoo and conditioner and soap ...stayed 2 nights with three people paid over 600 and not offered new sheets, extra towels, room cleaning, or anything....it should be offered with multiple nights at check-in. Also no cell charger, light bulb in a lamp dead, and AC blows on bed closest to window...so whoever sleeps there freeze, but others melt.

Cxxxxxxxxxxxxx

Breakfast

I would have said this hotel was excellent except I could not sleep last night. There was a wedding and my room was over the ballroom. The noise was unbearable and my bed was shaking. The neighboring room thought the noise was coming from me so they were pounding on the wall repeatedly which just added to my discomfort. Only wedding guests should be above the ballroom. The entire experience clouded my whole visit. A warning would have Been nice too. Out of nowhere the bed just started shaking. I was there to get some rest which clearly did not happen. Very disappointed

Hotel is dated peeling wallpaper stained carpet for the price I expected better

Staff was excellent. Gym one of the best around. Pool and hot tub clean. Rooms clean. Overall great stay. We didn’t have breakfast but a number of other guests were enjoying it and it looked fantastic.

Great location because downtown was just a short walk across the bridge.

Liked the River view rooms. We would stay again. definitely

Amazing

Super nice hotel, one of the nicest Best Westerns I’ve stayed at.

Great location