The Cactai

Very good

The vibe. Very nice, clean, convenient place in a beautiful city. What caught us off guard was a set of old time records provided to us. Everything this place offers + 50/60s music = awesome stay :-) Nothing

10/10. I would definitely stay here again. You can really tell the owners put a lot of thought into every detail here. The hotel is very cozy, stylish, and incredibly clean. I loved having a small kitchen in the room, and the smart toilet was such a cool touch. I also saw the cleaning team at work and was really impressed by how thoroughly they clean everything, from the rooms to the pool area. *(one small note for Room 3: the shower switch/button is starting to get stuck and may need to be checked) For everyone’s comfort, it would be nice to have a rule asking guests not to play their own music too loudly by the pool, since it’s a shared space and other guests are also there.

Exceptional

The privacy and decor made it feel personalized and private to our party!! There was lots of space for my party of 8 and we LOVED it!

This property design was smart and easy to interact with. There was privacy designed into the space. The staff was quick to respond during the arrival process and the facilities were well maintained by a crew of professionals.

Very good

The room I had was in a quiet location. Nice linens & towels. Large shower. I was charged an extra $56.25 five days after my departure. I was never told why or sent an invoice for the charge. I did not use any of the extra snacks or drinks they provide in the room (with NO notice of how much they charge for the items), except 2 waters, being the only drinking water provided in the room. I have an issue of charging me $56.25 for 2 small bottles of water. I have been reluctant to complain about this because I had previously made an error in thinking they charged me twice for the room. That was my error and I apologized.

Small, private and quiet. Loved the decor. We would have liked a separate fridge to store our food/drinks, anything cold. Also would have been helpful to have the AC on before we arrived. It took a while to start the AC and the room was very hot when we got there.

This place was perfect for our girls trip! We loved the esthetic, the room was close to the pool, clean, staff was fun and accommodating. It was so easy to check in and location was close to downtown.

A bit far from downtown but the room was nice and clean. Loved the decor and our stay! We ended up extended an additional night, so quick to respond and nice. We will be booking again, thank you!!

Exceptional

It was nice, clean, comfortable, and quiet.

Peaceful and no children Great ammenities Quiet location Nothing

The rooms are so spacious and comfortable Nothing really loves my stay

What a stylish and comfy place for us to stay with our dogs. Love the check-in procedure. We will be back!

Thank you for a wonderful Palm Springs experience!

Perfect amount of space, less hotel more apt/studio vibe which is what I was looking for. Will stay again.

Quiet and peaceful. Room was spacious. The shower and showerheads were not cleaned and had dirt inside them, and the soap smelled like major MOLD.

Pleased with location and also the check in/out process worked real well. We only needed 1 night. The only complaint is the pool is small and there were a group of many young adults that stayed in the whole day we were there and were drinking quite a bit. We never got to use pool. The next morning there were beer cans all over the place. This is the only problem I can see about facility being staffless.