The Cactai

This property design was smart and easy to interact with. There was privacy designed into the space. The staff was quick to respond during the arrival process and the facilities were well maintained by a crew of professionals.

Very good

Small, private and quiet. Loved the decor. We would have liked a separate fridge to store our food/drinks, anything cold. Also would have been helpful to have the AC on before we arrived. It took a while to start the AC and the room was very hot when we got there.

The room I had was in a quiet location. Nice linens & towels. Large shower. I was charged an extra $56.25 five days after my departure. I was never told why or sent an invoice for the charge. I did not use any of the extra snacks or drinks they provide in the room (with NO notice of how much they charge for the items), except 2 waters, being the only drinking water provided in the room. I have an issue of charging me $56.25 for 2 small bottles of water. I have been reluctant to complain about this because I had previously made an error in thinking they charged me twice for the room. That was my error and I apologized.

This place was perfect for our girls trip! We loved the esthetic, the room was close to the pool, clean, staff was fun and accommodating. It was so easy to check in and location was close to downtown.

A bit far from downtown but the room was nice and clean. Loved the decor and our stay! We ended up extended an additional night, so quick to respond and nice. We will be booking again, thank you!!

Exceptional

Peaceful and no children Great ammenities Quiet location Nothing

It was nice, clean, comfortable, and quiet. N/A

The rooms are so spacious and comfortable Nothing really loves my stay

Great room and decor such a cool vibe Can’t say anything bad

What a stylish and comfy place for us to stay with our dogs. Love the check-in procedure. We will be back!

Property was clean and nice room was great pool temperature was really good

Absolutely loved the decor, the space and the cleanliness! A little further out from downtown but I knew that when booking.

Thank you for a wonderful Palm Springs experience!

Perfect amount of space, less hotel more apt/studio vibe which is what I was looking for. Will stay again.

The design is impeccable and our room was large and comfortable. There was dog poop right next to the hot tub. However, an employee picked it up about 45 minutes after I emailed the management.

Location and parking were great! The property has lovely curb appeal and is on a street with rather light traffic. It felt secure right away with the key-coded gate and visible cameras along the property line. The property was well-appointed overall and visually quite pretty. I wasn't really sure what to expect on the "hands-off but available" approach, but I LOVED IT!! Super peaceful and no fuss, and I received timely responses, so I knew we'd be good if we found we needed anything. Housekeeping was available and staff was on-site daily. They did a lovely job!! The room had all the odds and ends that you might need, including a variety of soft and hard beverages in the fridge. Bathroom, patio, and the bed were all highlights for me. The pool area was perfect--plenty of space, comfy lounge furniture, cleanliness, good navigability, sufficient shade. The other guests we happened to meet were friendly, but everyone gave each other space. We would have liked a TV in the bedroom, and thought the living room and patio furniture could've been more comfortable, but everything fit the design so well, so no real deal-breakers. We really enjoyed our stay and will be looking to return!

Quiet and peaceful. Room was spacious. The shower and showerheads were not cleaned and had dirt inside them, and the soap smelled like major MOLD.

Pleased with location and also the check in/out process worked real well. We only needed 1 night. The only complaint is the pool is small and there were a group of many young adults that stayed in the whole day we were there and were drinking quite a bit. We never got to use pool. The next morning there were beer cans all over the place. This is the only problem I can see about facility being staffless.