Hilton Pearl River

Exceptional

Exceptional

Superb

Very good

Amazing looking property - large and grand appearing but…it’s overdue for a reno. Lobby and ground floor are dated. Restaurant is expensive and just okay although the truffle fries were excellent. I had to turn off the ac in my room entirely because the fan was so loud. Dated chargers, think iPhone 10, maybe earlier. Etc. just dated. Staff was terrific, super helpful, everything was very clean.

Everyone was great

Clean, modern, good workout space. Well maintained

The hotel itself is beautiful however 2 major issues. The first is the AC in the room is so loud and it goes on and off throughout the night making you jump in your sleep because of how loud it is. The second major issue is that the bathroom does not have a vent,

Pretty location. Staff shines at a hotel that needs a little refresh….nothing bad but just a little TLC. My check in was fantastic. They searched for my Hilton honors membership so I could get my points and water! My dinner at the bar was wonderful. Hanger steak cooked to perfection! Bar tender was fantastic. Easily serving and confidently handling anything that came his way. Breakfast was limited since no buffet that morning. I was actually the only one at breakfast for a period of time but was greeted by the sweetest hostess and magically someone appeared with a glass of water and coffee then m my breakfast. My room was so unbelievably quiet but my TV had regular cable with no streaming capability that I could see. In room WiFi didn’t work for me and I was too tired to figure it out so that’s on me. My room was clean and neat. Bathrooms were very nice. Check out was super cheerful and easy. The staff were polite and sincere. As they say a building is just a building. It’s the people who make it special. I will stay here again.

Very good

Exceptional

H

No bottled water in room.

Very elegant property, excellent restaurant, very nice pool.

It is a beautiful location and looks like the Biltmore house. It’s almost 40 years old and well maintained. A wonder venue. I’ve stayed there for reunions before. Rooms have not been updated. My issues: -one hook in bathroom -no towel racks -you want 2 people to reuse their towel…where do we put it? -2 beds but only one luggage rack -no microwave and no fridge -coffee station needed to be moved to bathroom to plug in -shower pressure lousy and 8 feet high to try and adjust How about some benches? The front desk responded quickly to all complaints. They said hangers in closet. I said 5 hangers for 2 people? My brother’s wet workout clothes were hanging on 2 hangers because there are no hooks in the bathroom ???

It is a beautiful location and looks like the Biltmore house. It’s almost 40 years old and well maintained. A wonder venue. I’ve stayed there for reunions before. Rooms have not been updated. My issues: -one hook in bathroom -no towel racks -you want 2 people to reuse their towel…where do we put it? -2 beds but only one luggage rack -no microwave and no fridge -coffee station needed to be moved to bathroom to plug in -shower pressure lousy and 8 feet high to try and adjust How about some benches? The front desk responded quickly to all complaints. They said hangers in closet. I said 5 hangers for 2 people? My brother’s wet workout clothes were hanging on 2 hangers because there are no hooks in the bathroom

Very nice!

aircon sounded like plane taking off. Shower took 5 mins to get warm

Staff very friendly. Rooms very spacious. Our toilet didn’t work- bummer but a solid option

Good menu at the Tavern. Clean room, nicely furnished. Great staff.