Chestnut Hill Hotel

He did find another room for us BUT the rug was wet with water next to the wall and the bed. You couldn't walk there. The flooded rug and uncertainty at check in colored our experience. I think it would have been a different experience had those two things not happened. Breakfast was lovely and parking is ample.

It was a wonderful stay.. and there is alot to do .very nice rooms

Exceptional

Quaint small beautiful hotel.

On site parking. Free breakfast. Easy train ride into the city.

Updated rooms since our last visit. Very nice.

The hotel staff is friendly enough, there was some miscommunication because we were told by one staff person an accessibility room would be available to us but at 4pm of check in day, we received a call saying the room was booked. We were given a 2 Queen room that we originally booked and a bath mat for the tub/shower, to prevent slipping. Unfortunately this room, I think 212 was right next door to a room that must have housed air conditioning because it was very loud. I don’t even think the hotel was that busy, so I was disappointed by the assigned room. Some of the hotel wood trim and walls could be cleaner, like in the second floor bathroom and in the stairwell going to the second floor. Our Queen bed had a twin comforter, so one of us was quite comfortable at night.

I love this hotel. It's my go-to when I travel to Phila. Thoughtful amenities include 3 things I look for: a cozy bathrobe, a good wall-mounted shaving/makeup mirror in the bathroom, and a good coffee machine in-room (a Nespresso!) The free breakfast room is charming and has a good selection of food. Situated in the heart of the Chestnut Hill shopping and dining district, there is plenty to do right in the neighborhood, which is very safe and walkable. (I used to live near here.)

Very friendly staff and great location, but cramped and dated rooms.

Very good

Rooms need work, and a deep clean..there was mold in the bathroom shower, the shower door handle was lose, the hair dryer plug was broken apart, the mattress had a stain that was flipped onto the bottom and there was an odor that either the mattress or the pillows gave off. The location of the hotel is great for food.

Perfect!!!

Exceptional

I most liked the graciousness of all of the staff - from housekeeping to the front desk and the location. We had a family wedding at the Morris Arboretum. The location and feel of the hotel were Perfect!!!

Beautiful, clean, quiet & rustic hotel located in heart of a lovely neighborhood. Plenty of dining & shopping options within a short walk. Free parking was a nice bonus.

Superb

Very comfortable and absolutely beautiful! Nothing

Great location, friendly staff, nice and clean room with very comfortable bed!

Superb

worst hotel ever stayed at, stuff entered the room with