Hampton Inn & Suites Dallas/Plano-East

Clean, great breakfast and friendly staff.

Stayed here 4 years ago and it’s just as good now as it was then. They have really taken care of this place!

This was my 1st time staying here & it is now in my Top 3 Hotel stays ! We travel alot between sports and just to get away and I will definitely be staying here again !

Clean room and General public areas. Hotel was perfect for my 3 night stay. Will definitely stay here again the next time I am in town.

Clean room and front desk receptionist Don made our stay very comfortable.

Property was clean and staff was very helpful. Breakfast was good also

During my stay, the hotel managed to double-book my room. I was already settled inside when someone else was checked into the exact same room, given an active keycard, and attempted to open my door. Thankfully, I had the deadbolt and security latch engaged, or an absolute stranger would have walked right into my private room. When I contacted the front desk, the situation was handled with zero urgency. They casually admitted they had made an error on their system, but offered little in the way of a sincere apology or reassurance. An error like this isn't just an inconvenience; it is a major safety and security breach. As a traveler, knowing that a stranger can be handed a functioning key to your room at any moment is incredibly uncomfortable. I cannot recommend staying here if you value your privacy and security. Management desperately needs to audit their booking system and train their staff on proper check-in protocols.

Our stay was great! Have no complaints.. clean, spacious rooms, great variety for breakfast and love that breakfast doesn’t end until 10 on weekends and check out is noon!! Will be staying here again!

Staff were excellent. Very helpful and friendly

We really enjoyed our stay at this hotel! The breakfast each morning was so delicious and well-stocked, and the entire property was clean, comfortable, and well-maintained. The front desk staff were wonderful—so kind, helpful, and welcoming. We had the pleasure of being assisted by Don and Paisley, and their customer service was truly phenomenal. They went above and beyond to make our stay smooth and enjoyable. We would definitely stay here again!

Great breakfast and amazing staff! I felt very welcome and enjoyed conversations with everyone

Everything was clean. Staff was very friendly. Breakfast did the job.

Very clean and “new” feeling. Bed and pillows not too comfortable, and thermostat slightly complicated. Breakfast buffet was nice.

This hotel was immaculate, and the staff was amazing.

Un lugar limpio, bonito, habitaciones con espacios amplios, los desayunos tienen muchas opciones, definitivamente en mi proximo viaje a Dallas me quedare en este mismo hotel

Breakfast Amazing! Some of the rooms (we chose this hotel every time in the area) have some cosmetic details that could use some upgrades. Pool area so nice!

The breakfast wasn't great, but the overall experience was pleasant

in the lobby until your Uber Pick you up. I don't think that's nice for any human being at the end at 5 AM. Also, he says somebody canceled and he can give me a room now which I know which because I travel a lot you always have rooms available at at least one for emergencies.

The room was very clean. This was the most comfortable bed we have had at a hotel. The ac worked well.

Stayed here before. Nice and clean with a good breakfast. Only stayed 1 night. Did not appreciate cleaning banging on the door at 8:30 AM while I was asleep tho.