Rising Star Casino Resort

Not many options for breakfast

The front desk staff were not very friendly. I had some questions about my room and amenities that had apparently changed since my last visit. They were very shot with their replies. I visit the front desk twice to try to get clarification- both times I thought they were a little rude.

Overpriced

You had to check in at the casino, the desk at the hotel was not staffed. The hotel was renovated, very clean and comfortable.

We stayed at the hotel across from the casino. It seemed newer and was very quiet.

The staff was great

Didn’t like we had to stay in an outdated building and had to walk to the main building for everything. Didn’t like that our keys didn’t work and we had to walk back to main building. Food at all the restaurants was good.. room was clean.

the service and amenities were absolutely horrible not impressed at all but the service overall was the worst i have ever had

Room was clean , hotel was clean

Mattresses are in bad shape, so worn you roll to the middle. Never saw a staff member at The Lodge other than check in at main hotel whom was very pleasant and accommodating. Place just looks tired inside but was very quiet in The Lodge which I appreciate for a hotel.

No bar open

Terrible

Clean room and bathroom

Clean room. Very nice staff.

HallwUs were freezing & the pool it was cold, there was a cockroch egg on Bathroom counter.

Hot tub was closed, kids in pool well after 7pm, mice in the sauna, 90% of casino was smoking which made my wife sick as shebis allregic. Smelled like weed in multiple hallways. Carpets in lobby and hallways were stained and not cleaned. Overall this hotel is a 2 or < at best! I will never.....ever! stay there again!

Clean rooms and helpful staff. Breakfast was disgusting !! Awful flavors and textures of breakfast food. Small flimsy plastic cups for juice and milk used.

Very quiet.

Not at all like the pictures online.

Didn't have enough clean towels, nobody changed the sheets