Embassy Suites by Hilton Rockford Riverfront

extremely clean hotel and rooms

Best place we’ve stayed in a long time.

The rooms are unique and spacious. The front desk lady was not helpful at all. I had to ask where to park, I had to ask where breakfast was and they don't start serving until 0730 so we missed breakfast because we had a sporting event to get to. We missed the happy hours every evening because we were never told about them. The hot tub was out of order. The restaurants upstairs and down don't have a lot of options. There is no where to walk to and the river view is not a great one. Checkout is 1100 but you have to get to your car by 0900 to move it so you don't get a parking ticket. Or scan a code at the front desk to pay for parking which is dumb because you have to checkout soon.

Loved the place. 10 out of 10.

The breakfast was great! Just wish it started before 730.

👍👍👍

The decor was beautiful Nothing. Everything was excellent

This is a very nice property. The room was well laid out, nicely appointed and comfortable. Beds were super comfortable. Front desk staff was informative, helpful and friendly. Would stay again!

Its nice nice location. Very ascetic and modern. Entrance was clean and everything else for the most part We had to wait for a room to become available and when it did it had a very unpleasant smell and dog hair on the table and seats. I got 2 rooms. The next room the heat was up so high the room was supper hot and was locked so due to service needed so couldn’t change the temp. The door to enter the room was noisy. When checking in the receptionist was not knowledgeable with booking and gave me a different pricing for my stay. The ones from the next day I addressed my concerns about my issue and just where not listening to me. I was being nice and trying to explain the issues with the room cause man it was so hot in there it was like a sauna we where sweating. That way the next person doesn’t have the same issue i did. Then i told maintenance and the just unlocked the thermostat enough to lower the temperature but before we left it did it again. Then the swimming pool for being a new facility the water is dirty had so much chlorine it burned our eyes. Its my 2nd time coming here and the hot tub was not working

Large rooms, good breakfast, friendly staff

Beautiful hotel near downtown. We loved the restaurant in the basement (rooftop was closed) and the kids enjoyed the large pool and the game room. Breakfast was amazing!

Nice Place, would stay again!

Clean, convenient, extremely nice room with huge windows and beautiful views Parking and breakfast was terrible

Overall great property

Everything was was amazing!

The hotel is nice. Room was comfortable and spacious. Clean and quiet but there is no free parking and no free WiFi in the room.

There was a whole in the wall. I was not given my honors gift at check in. Group of kids ran the halls most of the night yelling.

I enjoyed my stay. The hotel was clean and the staff was very helpful. There was a good breakfast.

Great staff n made to order breakfast