Members-only rates
4.1 / 5 Great

Best Western Plus Palo Alto Inn & Suites

Best Western Plus Palo Alto Inn & Suites
Best Western Plus Palo Alto Inn & Suites – San Antonio, TX
Best Western Plus Palo Alto Inn & Suites – San Antonio, TX
Check in 3:00 PM
Check out 11:00 AM

About Best Western Plus Palo Alto Inn & Suites

Conveniently located off Interstate 410, this hotel is just 15 minutes’ drive from downtown San Antonio. Guests can enjoy free WiFi and an indoor pool and hot tub. All rooms at the Best Western Plus Palo Alto include a flat-screen cable TV. A microwave and a refrigerator are also included. Tea and coffee-making facilities are provided. A fitness center with a variety of equipment is available at the Palo Alto Best Western Plus. A business center and laundry facilities are also provided for guests’ convenience. This hotel offers a 24-hour reception and a complimentary continental breakfast. Palo Alto Community College is just 5 minutes’ drive from this hotel. Mission Del Lago Golf Course is 10 minutes’ drive away. Lackland Air Force Base is less then 10 minutes drive.

Amenities

  • 24-hour front desk
  • Meeting space
  • Fitness center
  • Bar / lounge
  • Café / coffee shop
  • Business center
  • Express check-in / check-out
  • Concierge
  • Dry cleaning
  • Self-service laundry
  • Multilingual staff
  • In-room refrigerator
  • In-room microwave
  • Pool
  • Spa / sauna
  • Family friendly
  • Wheelchair accessible
  • Public transit access
  • Smoke-free property
  • Air conditioning
  • Elevator
  • In-room safe

Reviews

4.1 / 5
Great 1001 reviews
  • Engine customer Oct 2026

    Elevator is broken

  • Engine customer Oct 2026

    Exceptional

  • Engine customer Oct 2026

    Very good

  • Engine customer Sep 2026

    Exceptional

  • Engine customer Sep 2026

    Property was very clean and the people that work there are amazing At the time I was there, the elevator was not working

  • Engine customer Sep 2026

    Good experience. No complaints. GREAT service.

  • Engine customer Sep 2026

    The staff was very friendly. The key card system wasn’t working, so I staff member had to let us in our room every time we came back to the hotel. The elevator wasn’t working, so we had to climb a very steep flight of stairs with luggage. Staff did help with the luggage at check in. The ice machine was not working on our floor. Again, no elevator. It was a difficult stay.

  • Engine customer Sep 2026

    The rooms were nice nd clean staff very friendly No elevators nd the keys didn't work

  • Engine customer Sep 2026

    People were wonderful ,breakfast Elevator broke ,hot tub broke,key pads to room broke

  • Engine customer Sep 2026

    When we arrived we were made aware of the elevator being out of service along with the hot tub and key system. We had to ask each time we wanted back into the room. On our second and last night we spotted 2 roaches in our room, one was on the bed.

  • Engine customer Sep 2026

    The elevator was out of service. The hot tub was not working. The swimming pool was freezing cold. The room was clean but had a weird smell. The bed and sheets were clean. The breakfast was ok. No orange juice. No milk for cereal. Eggs were very wet.

  • Engine customer Sep 2026

    Close to convert. Only thing was the shower drain couldn’t stay up I had to put a little mirror inside so it can stay up so the water can drain but everything else was great.

  • Engine customer Sep 2026

    Good stay nice clean friendly fast good food nice courtepus lunch ladies

  • Engine customer Sep 2026

    Location was good, bed was comfortable The elevator was not working

  • Engine customer Sep 2026

    Bad

  • Engine customer Sep 2026

    Clean room

  • Engine customer Sep 2026

    Good

  • Engine customer Aug 2026

    Everything was perfect Elevator not fully working

  • Engine customer Aug 2026

    Exceptional

  • Engine customer Aug 2026

    Exceptional

Frequently asked questions about Best Western Plus Palo Alto Inn & Suites

Does Best Western Plus Palo Alto Inn & Suites have free Wi-Fi?
Yes, Best Western Plus Palo Alto Inn & Suites offers free Wi-Fi for all guests.
Does Best Western Plus Palo Alto Inn & Suites offer parking?
Yes, Best Western Plus Palo Alto Inn & Suites offers free parking on-site.
Does Best Western Plus Palo Alto Inn & Suites have meeting spaces, conference centers, or conference rooms?
Yes. Best Western Plus Palo Alto Inn & Suites offers dedicated conference rooms for business and group use. Banquet and reception facilities are also available.
Does Best Western Plus Palo Alto Inn & Suites have a fitness center?
Yes, Best Western Plus Palo Alto Inn & Suites features an on-site fitness center for guests. Additional wellness amenities include spa, pool.
Where is Best Western Plus Palo Alto Inn & Suites located, and how walkable is the area?
Best Western Plus Palo Alto Inn & Suites is located at 12507 SW Loop 410, San Antonio, TX 78224. With a Walk Score of 4, the area is rated Almost All Car-Dependent. A car or rideshare is recommended for most trips in this area.

What's nearby

Map of points of interest near Best Western Plus Palo Alto Inn & Suites
  • 2022 San Antonio trailer deaths 3.0 mi
  • San Antonio Missions National Historical Park 6.3 mi
  • San Antonio River 7.0 mi
  • Alamodome 8.2 mi
  • Henry B. González Convention Center 8.3 mi
  • Spanish Texas 8.5 mi
  • Battle of the Alamo 8.5 mi

Why no public rates?

Hotel partners contractually require business-email verification before showing the negotiated B2B rate. Hotel partners offer Engine exclusive business-traveler rates that aren't available to the public.

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